
Dynamic and results-driven professional with extensive experience at Chipotle Mexican Grill. Proven track record in team building and customer service excellence, implementing training systems that enhanced food safety standards. Skilled in problem-solving and relationship building, consistently achieving sales goals while fostering a culture of continuous improvement.
-Selecting outstanding crew/managers
- Training every employee effectively.
- Scheduling appropriately.
-Delivering safe food & excellent guest experience.
-Achieving sales/cash flow plans, all aiming to develop future leaders while running a successful restaurant.
-Build a team of Top Performers
-Implemented training system for staff to improve customer service and food safety standards.
- Schedule Appropriately by managing labor to meet business needs.
-Develop and executed promotional strategies to drive sales and increase customer engagement.
-Oversee compliance with health regulations, ensuring a safe environment for employees and customers alike.
-Analyzed sales data to identify trends, informing management and staffing decisions.
-Foster a culture of continuous improvement by mentoring employees on operational best practices.
-Monitored financial performance, budgets, forecasting and controlled expenses to provide financial stability and long-term organizational growth.
- Selecting outstanding crew/managers
-Training every employee effectively
-Scheduling appropriately
-Delivering safe food & excellent guest experience.
-Achieving sales/cash flow plans, all aiming to develop future leaders while running a successful restaurant.
-Serve safe/delicious food.
-Own Front of House (FOH) facilities/equipment.
-Create an inviting guest experience.
-Achieve excellent throughput.
-Lead the shift as the senior manager on duty.
-Max 15 Throughput +3.3 score
-Highest Max 15 vs Goal 3.8
-GM Living the Value Award