Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Anderson

Cassandra Anderson

The Colony,TX

Summary

Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Poised to drive team success and deliver positive results through collaboration and innovative thinking. Eager to embrace new challenges and contribute to organizational objectives with unwavering dedication and enthusiasm. A proactive approach ensures readiness to adapt and thrive in fast-paced environments.

Overview

36
36
years of professional experience

Work History

Airspace Courier

Airspace
02.2023 - Current
  • Dedicated Airspace Courier with 2+ years of experience specializing in the time-critical transport of high-value and sensitive packages, such as medical supplies, organs and aerospace components.
  • Utilized proprietary mobile dispatch and tracking applications to ensure real-time visibility and end-to-end security for every shipment.

Courier Contractor

Arrive On Time
06.2024 - 08.2025
  • Managed time-sensitive deliveries in compliance with client requirements and safety standards.
  • Ensured proper handling of fragile, temperature-sensitive, and confidential items.
  • Maintained accurate records of pickups, drop-offs, and delivery times.
  • Provided excellent customer service, resolving client concerns effectively.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Contacted customers to confirm delivery details and locations.

Courier Contractor

T-Force Logistics
02.2023 - 08.2024
  • Perform timely and accurate last-mile deliveries of packages, auto parts, and miscellaneous goods.
  • Plan and follow the most efficient routes for timely deliveries.
  • Maintain constant communication with dispatch and customers to provide delivery status updates.
  • Adhere to all traffic laws and safety regulations during transport and delivery.

Airline Ticket Agent

American Airlines, American Airlines HDQ
09.1989 - 03.2024
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Input customer reservations, payment sources, and contact details into Sabre system.
  • Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
  • Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.

Education

High School Diploma -

Thomas Edison Senior High School
Tulsa, OK

Skills

  • Data entry
  • Teamwork and collaboration
  • Training & Development
  • Active listening
  • Organizational skills

Timeline

Courier Contractor

Arrive On Time
06.2024 - 08.2025

Airspace Courier

Airspace
02.2023 - Current

Courier Contractor

T-Force Logistics
02.2023 - 08.2024

Airline Ticket Agent

American Airlines, American Airlines HDQ
09.1989 - 03.2024

High School Diploma -

Thomas Edison Senior High School

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