Cassandra Benner
Clio
Summary
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Ascension St. Mary's Hospital
08.2018 - Current
- Increased patient satisfaction by implementing individualized care plans and coordinating with interdisciplinary teams.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Enhanced staff competency by developing and delivering targeted training programs, resulting in improved patient outcomes.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
REGISTERED NURSE
Genesys Regional Medical Center
08.2014 - 08.2018
- Improved patient outcomes by developing and implementing comprehensive care plans for critically ill patients.
- Charge nurse responsibilities to include making shift assignments, maintaining adequate staffing for patient care and collaborating with management on the admission of new patients
- Enhanced interdisciplinary collaboration by effectively communicating with physicians, therapists, and support staff to ensure optimal patient care.
- Expertise in managing patients needing complex treatments such as Continuous Renal Replacement Therapy (CRRT), Hypothermia Protocol, and Intra-Aortic Balloon Pump (IABP) therapy.
- Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
REGISTERED NURSE
Bristol Regional Medical Center
08.2011 - 08.2014
- Delivered responsive, compassionate, patient-centered care daily to a population of people with different cardiac diagnoses
- Managed the care of patients post open heart surgery and post heart catheterization procedure
- Streamlined workflow processes within the critical care unit, resulting in increased efficiency and improved patient satisfaction.
- Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
- Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
Education
BACHELOR OF SCIENCE IN NURSING -
Saginaw Valley State University
University Center, MI01.2004
Skills
- Performance Appraisal
- Data Gathering
- Employee Relations
- Patient Care
- Clinical Leadership
- Nursing Expertise
- Department management
- Critical Thinking
- Staff Supervision
- Interdisciplinary Collaboration
- Documentation accuracy
- Care Coordination
Certification
- RN, Registered Nurse, Michigan, exp 01/2025, license # 4704246611
- Basic Life Support, exp 10/2024
- Advanced Cardiac Life Support, exp 10/2024
Timeline
Assistant Nurse Manager
Ascension St. Mary's Hospital
08.2018 - Current
REGISTERED NURSE
Genesys Regional Medical Center
08.2014 - 08.2018
REGISTERED NURSE
Bristol Regional Medical Center
08.2011 - 08.2014
BACHELOR OF SCIENCE IN NURSING -
Saginaw Valley State University
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