Cassandra Brooks
Providence,RI
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies, and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
25
25
years of professional experience
Work History
Secretarial Clerk
Department of Children Youth and Families
Providence, RI
01.2006 - Current
- Communicate directly to the Director Assistant
- Assist with answering incoming telephone calls and directing the caller accordingly
- Copy, scan, and send correspondence to various individuals
- Fax and sort incoming correspondence, assign cases as directed, assist to find placement
- Manage outgoing communications of all correspondence to outside parties
- Utilize excel to organize spreadsheets and data entry
- Assign overtime to social workers
- Maintain inventory of office supplies, oversee, organize, and distribute incoming donations
Secretarial Clerk
Juvenile Probation
Providence, RI
01.2001 - 01.2006
- Performed clerical duties such as copying and scanning, faxing and sorting incoming correspondence, receiving and directing calls, greeting and directing visitors
- Managed outgoing communications and forms sent to all outside parties
- Utilized excel to organize spreadsheets
Education
High School Diploma -
Hope High School
Providence, RISkills
- Administrative support
- Excel
- Microsoft Word
- Outlook
- Multi-tasking
- Attention to detail
- Problem solving
- Critical thinking
- Communication skills
Timeline
Secretarial Clerk
Department of Children Youth and Families
01.2006 - Current
Secretarial Clerk
Juvenile Probation
01.2001 - 01.2006
High School Diploma -
Hope High School