CASSANDRA BROOM
Lyerly,GA
Summary
Quality Manager with a proven track record in maintaining and enhancing product integrity through the implementation of robust quality standards. Adept at leading quality assurance initiatives, conducting thorough audits, and optimizing processes to drive maximum efficiency. Excited to contribute extensive expertise in quality management to a dynamic and forward-thinking team.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Quality Assurance Team Leader
Teklas
11.2021 - Current
- Failure analysis, problem-solving, implementing quality improvement measures, managing customer and supplier portals,
- Providing training and mentoring, developing process flow charts, creating FMEA reports, managing audits and QMS documentation,
- Overseeing material approvals and inspections, developing work instructions, aligning engineering standards, handling customer claims, tracking KPIs, managing reports, coordinating resources for new QA processes, contributing to test process development, executing test cases,
- Documenting nonconforming materials, engaging in process improvement planning, conducting quality control assessments, reviewing equipment, and communicating with production team members
- Main point of contact for all QA aspects, providing comprehensive services and coordinating resources.
- Supported development of materials, aids and curriculum to direct staff in procedures and operations.
- Coached and motivated 16 person QA team to develop competencies
Quality Inspector
Nissin Brake Georgia
07.2018 - 10.2021
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Identified and helped resolve non-conforming product issues.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Documented findings and produced reports to aid management in assessing and correcting quality concerns.
Education
Bachelor of Science - Business Management
04.2025
Operations Management
Skills
- Engineering Specifications & Compliance
- Elevating Quality Standards
- Efficient Documentation & Reporting
- Thorough Root Cause Analysis
- Effective Training and Mentoring
- Advanced Process Improvement Techniques
- Comprehensive Quality Audits
- In-depth Failure Analysis
- Continuous Quality Improvement Initiatives
- Tracking Key Performance Indicators
- Skilled Problem Solver
- Dedicated Advocate and Voice of the Customer
Certification
- VDA6.5
- Core Tools
Timeline
Quality Assurance Team Leader - Teklas
11.2021 - Current
Quality Inspector - Nissin Brake Georgia
07.2018 - 10.2021
University of Phoenix - Bachelor of Science, Business Management
Expected Graduation
04/2025
Work Permit
Authorized to work in the US for any employer.
Expected Graduation
04/2025
Work Permit
Authorized to work in the US for any employer.
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