Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Cassandra Burdett Owen

Pasadena

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server/Bartender

Walk On's Sports Bistreaux
Waco
05.2024 - 11.2024

Experienced and energetic Server/Bartender with over six years in the restaurant industry, delivering top-tier service in both casual and fast-paced environments. Skilled in taking and managing orders, handling high-volume sections, and creating a warm, personalized experience for guests. Behind the bar, proficient in crafting classic and custom cocktails, maintaining cleanliness, and managing inventory. Experienced with POS systems, cash handling, and multitasking under pressure. Strong knowledge of drink recipes, pairings, and responsible alcohol service. Known for being a dependable team player with excellent communication skills, a calm presence during rushes, and a passion for hospitality that ensures every guest leaves satisfied.

Assistant Manager

Goodwill Industries
Waco
11.2021 - 05.2024

Motivated and reliable Retail Assistant Manager with over six years of experience in fast-paced customer-focused environments. Skilled in team supervision, sales support, inventory management, and delivering excellent service. Strong communicator with a hands-on leadership style, focused on driving store performance and supporting smooth daily operations. Known for building strong customer relationships and fostering a positive team culture.

Server/Hostess

Cheddar's Scratch Kitchen
Waco
06.2016 - 11.2022

Experienced and personable Server with over six years in the restaurant industry, known for delivering exceptional customer service in fast-paced dining environments. Skilled in multitasking, handling high-volume sections, and creating a welcoming atmosphere for guests. Reliable team player with strong communication skills and a commitment to ensuring a positive dining experience from start to finish.

Order Filler

Tractor Supply Company
Waco
07.2022 - 10.2022

Hardworking and detail-oriented Order Filler with experience in fast-paced warehouse environments. Skilled in accurately picking, packing, and processing orders while maintaining efficiency and meeting daily quotas. Reliable team player with strong time management, organization, and a commitment to maintaining safety and quality standards.

Curbside

HEB
08.2019 - 03.2021

Efficient and customer-focused Curbside Personal Shopper with a strong ability to select accurate, high-quality items while meeting tight deadlines. Experienced in multitasking, handling substitutions, and providing excellent service to ensure a smooth and timely pickup experience. Reliable, organized, and committed to exceeding customer expectations in a fast-paced retail environment.

Member Order Specialist

Sams Club
Waco
01.2017 - 08.2019

Detail-oriented and customer-focused Member Order Specialist with experience in efficiently processing and fulfilling member orders in a timely and accurate manner. Skilled in inventory checks, product selection, and ensuring order accuracy while maintaining high standards of service. Strong communication and problem-solving abilities with a commitment to providing a seamless and positive experience for every member.

Cashier

Sams Club
Bellmead
01.2017 - 08.2019

Friendly and dependable Cashier with strong customer service skills and experience in fast-paced retail and food service environments. Skilled in operating POS systems, handling cash and card transactions accurately, and resolving customer inquiries with a positive attitude. Known for being detail-oriented, reliable, and maintaining a smooth checkout experience while supporting overall store operations.

Skills

  • Customer service
  • Serving
  • Host/Hostess
  • Organizational Skills
  • Cashiering
  • Assistant Manager Experience
  • Kitchen Experience
  • Retail Management
  • Microsoft Word
  • Supervising Experience
  • Retail Sales
  • Forklift
  • Store Management Experience
  • Order Picking
  • Glassware management
  • Point of sale systems
  • Classic cocktails
  • Outgoing personality
  • Handling difficult customers
  • Clear and effective communication
  • Dining room management
  • Preparing garnishes

Certification

Forklift Certified, 01/01/21, 01/01/22

Timeline

Server/Bartender

Walk On's Sports Bistreaux
05.2024 - 11.2024

Order Filler

Tractor Supply Company
07.2022 - 10.2022

Assistant Manager

Goodwill Industries
11.2021 - 05.2024

Curbside

HEB
08.2019 - 03.2021

Member Order Specialist

Sams Club
01.2017 - 08.2019

Cashier

Sams Club
01.2017 - 08.2019

Server/Hostess

Cheddar's Scratch Kitchen
06.2016 - 11.2022
Cassandra Burdett Owen