Cassandra Burney

• Provided administrative support to various Mission offices during Office Specialist absences including long-term support for the Ambassador and Deputy Chief of Mission Office Management Specialists.
• Maintained personnel's calendars and scheduled appointments, meetings, and event attendance.
• Prepared travel requests and travel vouchers in eTravel/E2 system for Ambassador and Deputy Chief of Mission travel.
• Successfully executed all aspects of the Ambassador's departure process with minimal involvement needed from the Ambassador.
• Received and controlled incoming correspondence
• Performed typing duties as needed to include office supply requisitions, leave and attendance record keeping, and formatting of outgoing correspondence and speaking engagement remarks.
• Maintained office filing systems, up to Secret classification, per U.S. Government regulations and directives.
• Reserved and set-up conference rooms for in-person and/or virtual meetings, including those held in a Controlled Access Area.
• Monitored/Maintained Visitor Access Request, Annual Gratuity, Grant Funding, Leahy Vetting, and e-contact/CRM databases.
• Managed the Post Overseas Summer Hire Program including acquiring section interest, managing applicant process from start to finish, and coordinating mentorship for summer hire interns.
• Maintained Human Resources data collection, embassy section organizational charts, and organized regular EEO training for all embassy employees.
• Provided assistance for high-level/VIP visits, including Congressional Delegations and Secretary of State visits.
• Researched and inspected local housing to determine suitability for embassy housing pool.
• Served as back-up time keeper and ePerformance proxy for the Human Resources Officer.

Senior Animal Care Specialist (February 2016-October 2019)

• Managed daily operations including safety, guest interactions, and work-flow when supervisor not present.
• Organized and presented annual Zoological Orientation to new hires.
• Acted as liaison between Zoological and Park Support Departments, and acted as liaison/administrator for corporate Environmental Enrichment committee.
• Co-wrote and presented formal behavior paper at the 2014 Animal Behavior Management Alliance annual conference.
• Maintained order through calm reactions in emergency situations as needed.

Animal Care Specialist (June 2012-February 2016)

• Assisted in show/guest interaction development to increase area ratings and visibility within park.
• Participated in daily formal and informal public presentations.

Seasonal Animal Care Specialist (February 2009-June 2012)

• Assisted with on- and off-site marketing events including travel events.
• Conducted informative Behind-the-Scenes guided animal tours with ambassador animals.
• Maintained daily behavioral, physical, safety, and medical records.
• Maintained detailed behavioral and husbandry communication with fellow employees and leadership.