Cassandra Case
Imperial Beach,CA
Summary
Secretary with a background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Overview
17
17
years of professional experience
Work History
Administrative Secretary II
County of San Diego Health & Human Services Agency
San Diego, CA
02.2024 - Current
- Organized and maintained confidential files and records.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Scheduled appointments, managed calendars, and organized events.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Prepared agendas for meetings and took minutes.
- Reconciled vendor statements, handling payment complaints or discrepancies.
Administrative Secretary II
County of San Diego Health & Human Services Agency
San Diego, CA
12.2022 - 02.2024
- Organized and maintained confidential files and records.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Scheduled appointments, managed calendars, and organized events.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Created spreadsheets, documents, presentations, reports, forms. using Microsoft Office Suite applications.
- Managed office supplies inventory and placed orders when necessary.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Office Assistant
County Of San Diego - Sheriff's Department
San Diego, CA
11.2017 - 12.2022
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained business records by updating customer information.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Dispersed incoming mail to correct recipients throughout office.
- Copied, sorted and filed records of office activities and business transactions.
- Troubleshot office equipment, computer hardware and software issues.
Detention Information Assistant
County Of San Diego - Sheriff's Department
San Diego, CA
12.2015 - 11.2017
- Maintained detailed records of all incoming requests for information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Adhered strictly to departmental policies regarding confidentiality of detainee information.
Cashier
Home Depot
Imperial Beach, CA
07.2014 - 12.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
Cashier
Target
Chula Vista, CA
03.2014 - 06.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Medical Assistant
Scripps Clinic
San Diego, CA
07.2009 - 03.2014
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Front Office Assistant
San C. Hsieh, M.D.
San Diego, CA
03.2008 - 08.2008
- Scheduled appointments for clients and staff members.
- Maintained a clean front office environment including lobby area.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
Cashier
Sears
Chula Vista, CA
11.2006 - 03.2008
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Medical Assistant - Medical Assisting
UEI College
Chula Vista, CA04-2009
High School Diploma -
Chula Vista Senior High School
Chula Vista, CA06-2007
Skills
- Minute Taking
- Spreadsheet Development
- Administrative Support
- Billing and Invoicing
- Travel Planning
- Scheduling and Calendar Management
- Spreadsheet Creation
- Document Preparation
Additional Information
- Invoice Leonardo da Vinci charter school BILLTO INVOICE# 2 Cassandra case INVOICEDATE 02/01/2024 DESCRIPTION AMOUNT ARC After School Care 100.00 TOTAL $100.00 Thank you Terms&Conditions Payment is due 1st of the month
Accomplishments
- Employee of the Quarter - 2nd Quarter 2020
Timeline
Administrative Secretary II
County of San Diego Health & Human Services Agency
02.2024 - Current
Administrative Secretary II
County of San Diego Health & Human Services Agency
12.2022 - 02.2024
Office Assistant
County Of San Diego - Sheriff's Department
11.2017 - 12.2022
Detention Information Assistant
County Of San Diego - Sheriff's Department
12.2015 - 11.2017
Cashier
Home Depot
07.2014 - 12.2015
Cashier
Target
03.2014 - 06.2014
Medical Assistant
Scripps Clinic
07.2009 - 03.2014
Front Office Assistant
San C. Hsieh, M.D.
03.2008 - 08.2008
Cashier
Sears
11.2006 - 03.2008
Medical Assistant - Medical Assisting
UEI College
High School Diploma -
Chula Vista Senior High School
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