Cassandra Chalcraft

• Exceeded goals through effective task prioritization and great work ethic.
• Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Improved operations through consistent hard work and dedication.
• Provided information on various sites throughout Riggins area, relaying little-known stories to provide interest.
• Worked closely with management staff to create new and lucrative tours.

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• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Restocked supplies and arranged displays.
• Maintained strict inventory controls for regulatory compliance across dispensary operations.
• Read industry publications to maintain knowledge on current and future bud trends.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Sold flowers, concentrates and edibles in fast-paced environment.
• Weighed, prepared and packaged different types of products.
• Checked guests' photo identification for validity and age requirements.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Managed efficient cash register operations.
• Packaged regulated products in appropriate exit containers.

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• Inspected merchandise for quality and arranged proper display location on floor.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Established strong vendor relationships to maintain and support business.
• Verified products appeared at correct locations in proper quantities.
• Prepared interesting and innovative visual displays to grab customer interest and promote sales.
• Ran markdown reports, managed store replenishment and analyzed buying reports.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Answered customer questions regarding store merchandise, department information and pricing.
• Planned and coordinated product availability for advertising and promotion purposes.
• Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
• Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
• Arranged consistent shelves, bins and racks in 33 states by following established planograms.

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