Lilyah Read
Rocklin,CA
Summary
Dynamic and adaptable professional with experience in leveraging expert navigation skills and active listening to enhance customer experiences. Proven ability to foster team collaboration and promote safety, while effectively engaging with the community to elevate company visibility. Focused on resolving customer concerns quickly to maximize satisfaction. Well-versed in operational standards and best practices in various industries.
Overview
8
8
years of professional experience
Work History
River Raft Guide
H20 Adventures
01.2021 - Current
- Ensure client care by closely monitoring weather conditions and making adjustments as needed for optimal rafting experiences.
- Utilize expert-level navigation skills to safely guide clients through various river conditions, ensuring an enjoyable and safe experience.
- Increase company visibility by participating in community outreach events, promoting the benefits of river rafting to potential clients.
- Strengthen guide team performance through proactive knowledge sharing and open collaboration during training sessions.
Caregiver
California Department of Social Services
01.2020 - Current
- Assistance with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintain a safe and clean environment, reducing risks and ensuring optimal health outcomes.
- Coordinate closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Pet Sitter
Rover
01.2018 - Current
- Give animals proper attention to promote secure environment in owner's absence.
- Prepare food and water following instructions from pet owners.
- Communicate professionally with pet owners via phone, email, and text.
- Provide daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Education
High School Diploma -
Twin Rivers Charter School
Eugene, ORSkills
- Active listening
- Problem-solving
- Adaptability and flexibility
- Data entry
- Team collaboration
- Time management
- Critical thinking
- Conflict resolution
Timeline
River Raft Guide
H20 Adventures
01.2021 - Current
Caregiver
California Department of Social Services
01.2020 - Current
Pet Sitter
Rover
01.2018 - Current
High School Diploma -
Twin Rivers Charter School