Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Cassandra Couch

Ankeny,Iowa

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

UnityPoint Clinic
9/9/19 - Current
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.

Certified Medical Assistant

Doctors Now
01.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

Waitress

E Grand
06.2017 - 3/1/20
  • The Seafood Trap Server Duties: customer service, cleaning tables, team communication.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

QuikTrip Cashier

08.2011 - 03.2018
  • Working with cash register, cleaning store, stocking store, providing customer service, team communication.

Okoboji Grill Hostess
06.2009 - 01.2015

Education

Bachelor of Science - Healthcare Administration

Mercy College Of Health Sciences
Des Moines, IA
04.2021

Associate of Arts -

Des Moines Area Community College
05.2018

Diploma - Medical Assistant

Des Moines Area Community College
05.2018

Skills

  • Medical Terminology
  • Patient Education, Patient Navigator
  • Pharmacology
  • Blood Chemistries -Hematology Procedures/INR/HgbA1c
  • Venipuncture/capillary puncture -Electrocardiography
  • Telephone communications
  • CPR certified
  • Customer service
  • Electronic health records
  • Medical office administration
  • Patient-focused care

Certification

-Healthcare Provider CPR certified - Certified by American Association of Medical Assistants -Mandatory Reporter Training

Affiliations

Member of American Association of Medical Assistants

Timeline

Certified Medical Assistant

Doctors Now
01.2025 - Current

Waitress

E Grand
06.2017 - 3/1/20

QuikTrip Cashier

08.2011 - 03.2018

Okoboji Grill Hostess
06.2009 - 01.2015

Bachelor of Science - Healthcare Administration

Mercy College Of Health Sciences

Associate of Arts -

Des Moines Area Community College

Diploma - Medical Assistant

Des Moines Area Community College

Certified Medical Assistant

UnityPoint Clinic
9/9/19 - Current

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Cassandra Couch