Cassandra Cummings
South Charleston,WV
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Manager
Keep Your Faith Corporations
Charleston, West Virginia
05.2022 - Current
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Negotiated scope changes with stakeholders, managing expectations and ensuring program deliverables remained aligned with strategic goals.
- Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Conducted regular program reviews and status updates with stakeholders, fostering transparent communication and stakeholder engagement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Established and maintained relationships with vendors and external partners, negotiating contracts to support program objectives.
- Provided administrative support to management team including preparing reports and presentations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ensured compliance with applicable laws regarding employment practices.
OFFICE MANAGER
VieMed
Charleston, WV
03.2016 - 06.2023
- Managing a busy in-home respiratory therapy company, answering phone calls, pre-carting, and conducting chart audits for Medicare, Medicaid, and commercial insurance.
- Managing 20 respiratory therapists in WV and KY.
- Ordering supplies, filling out paperwork, and working with multiple software systems.
- Working with different insurance companies.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
MEDICAL ASSISTANT
Bone and Joint Surgeons
Charleston, WV
09.2013 - 03.2016
- Entering medical history, removing stitches and staples, applying fiberglass cast to the upper and lower extremities, drawing blood, and giving injections. Measured vital signs and took medical histories to prepare patients for examination.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
ER TECH/EMT/CNA
Thomas Memorial Hospital
Charleston, WV
08.2006 - 09.2013
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Calmed patients by carefully explaining each step and remaining composed.
- Participated in drills designed to prepare responders for handling large-scale emergencies.
- Assessed emergency situations and prioritized medical care for patients.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Loaded and transported patients from hospitals to rehab centers or other medical facilities.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Facilitated communication between family members of a patient undergoing treatment.
Education
Associate in Science (AS) - General Education
Bridge Valley Community and Tech College
South Charleston, WV05-2024
Licensed Practical Nursing -
Giles County Technical Center
Pearisburg, VA05-2006
Associate of Science - Health Care Management
Bridge Valley Community And Tech College
Charleston, WVSkills
- Program performance analysis
- Professional writing
- Employee scheduling
- Work Planning and Prioritization
- Financial leadership
- Team training and development
- Strategic planning
- Human resource management
- Remote team management
- Program reviews
- Flexible and adaptable
- Revenue growth
- Business development
- Decision-making
- Recruitment and hiring
- Sales and marketing
- OSHA compliance
- Onboarding and training
- Policy and procedure development
- Scheduling and planning
- Presentation creation and delivery
- Project coordination
- Program leadership
- Proposal development
- Budgeting and resource management
- Cost management
- Change management
- Quality assurance
- Quality assurance evaluation
- Personnel management
- Resource management
- Utilization management
Certification
- Lean Six Sigma Certification
- Project Management Certification
- Human Resource Management Certification
- NRCMA
Assessments
- Office Manager, Familiar, 10/01/19
- Medical Billing, Familiar, 10/01/19
- Scheduling, Familiar, 10/01/19
- Spreadsheets with Microsoft Excel, Completed, 10/01/19
- Senior administrative assistant/receptionist, Completed, 07/01/21
Timeline
Program Manager
Keep Your Faith Corporations
05.2022 - Current
OFFICE MANAGER
VieMed
03.2016 - 06.2023
MEDICAL ASSISTANT
Bone and Joint Surgeons
09.2013 - 03.2016
ER TECH/EMT/CNA
Thomas Memorial Hospital
08.2006 - 09.2013
Associate in Science (AS) - General Education
Bridge Valley Community and Tech College
Licensed Practical Nursing -
Giles County Technical Center
Associate of Science - Health Care Management
Bridge Valley Community And Tech College
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