Cassandra Davis
Glendale,AZ
Summary
Skilled Mental Health Technician with Area of study degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Patient-focused Job Title offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
20
20
years of professional experience
Work History
Behavioral Health Technician
Destiny Springs Health
02.2025 - Current
- Inpatient psychiatric facilities, BHTs are the round-the-clock support system for patients dealing with acute mental health crises. They’re the ones who ensure patients take their medications, participate in group therapy sessions, and maintain a structured daily routine.
Behavioral Health Technician
Orion Homes LLC
12.2020 - Current
- Monitor residents, Cook, Clean, Temperature Check, Medication log tracking Appointments Transport
Case Manager
Southwest Network
09.2022 - 01.2024
- Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client centered. Handling case assignments, draft service plans, review case progress and determine case closure Helping clients achieve wellness and autonomy
Program Manager
Hightower Substance and Abuse
01.2021 - 01.2022
- Manage BHT Staff, Residents. Attend Case Manager Staffing. Audit State reviews documentation. Monitor/Order Medication, Enter patience /staff progress notes, Order supplies and groceries,
Crisis Support Specialist
Terros Health
05.2006 - 01.2022
- Inventory
- Greet department visitors
- Charts review
- Place service calls
- Chart scanning
- Copy forms
- Review call log/ follow up log
- Order supplies
- Answer multiple phone lines Mobile crisis specialist Promoted
- PAD petitions
- Supply inventory
- Ride-along procedure/guidelines
- Return calls
- Schedule procedures
- Answer phones
- Service request center
- Client Alert Terros behavior health July -2006/ Promoted
- Worked with police and fire department
- Crisis stabilization services
- Behavioral health, prevention and education
- Knowledge in de-escalating clients
- Develop short-term crisis management safety plans
- Maintain client records
- Serve children, adolescents, and adults and senior adults
- Walk-in and in home crisis interventions
Education
High school diploma - undefined
01.1986
Graduated: 1986
Skills
Call handling expertise
References
References upon request
Timeline
Behavioral Health Technician - Destiny Springs Health
02.2025 - Current
Case Manager - Southwest Network
09.2022 - 01.2024
Program Manager - Hightower Substance and Abuse
01.2021 - 01.2022
Behavioral Health Technician - Orion Homes LLC
12.2020 - Current
Crisis Support Specialist - Terros Health
05.2006 - 01.2022
Carl Hayden High School - High school diploma,