Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Dominguez

Santa Clara,CA

Summary

Dynamic and dedicated medical professional with 10 years of hands-on patient care experience in the Healthcare field. Proven expertise in patient education and compliance with HIPAA/OSHA standards. Recognized for strong problem-solving abilities and fostering teamwork, ensuring optimal patient outcomes in fast-paced environments. Committed to continuous improvement and compassionate care. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.


Overview

17
17
years of professional experience
1
1
Certification

Work History

MA Lead Pediatric Urgent Care

Sutter Health-Paloalto Medical Foundation
06.2017 - Current
  • Self motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance to a team of 20 plus employees

Certified Medical Assistant

Campbell Family Practice
09.2016 - 03.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Patient filing, Charting, Scheduling, Scanning, and insurance verification
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for an average of 30 patients daily, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Department Lead

Bed Bath & Beyond
01.2009 - 03.2014
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Organized and promoted seasonal promotions: year round Bridal events, back to college events, and Black Friday sales.

Education

Certificate - Certified Medical Assistant

Silicon Valley Adult Education
San Jose, CA
09-2016

High School Diploma -

Bramham High School
San Jose, CA
06-2003

Skills

  • Sutter Certified Leader 1 Alumni
  • 10 years hands on patient care experience
  • Teamwork and collaboration
  • Quick learner and dedicated team player
  • Patient Education and Advocacy
  • Audits (controlled substance, waste, POCT )
  • Compliance pf policy & procedures (HIPAA/OSHA)
  • Kronos timekeeping
  • Green Team Champion
  • Flu/Covax Clinic RCC
  • Facilitate staff huddles and meetings
  • Monthly/Daily staff scheduling
  • Inventory ordering and Stocking
  • Strong attention to detail
  • Critical thinking
  • Adherence of policy and procedures

Certification

Sutter Certified Leader 1 Alumni

BLS/AED Certified

HIPAA/OSHA Certified

NCCT Certified

Timeline

MA Lead Pediatric Urgent Care

Sutter Health-Paloalto Medical Foundation
06.2017 - Current

Certified Medical Assistant

Campbell Family Practice
09.2016 - 03.2017

Department Lead

Bed Bath & Beyond
01.2009 - 03.2014

Certificate - Certified Medical Assistant

Silicon Valley Adult Education

High School Diploma -

Bramham High School