Summary
Overview
Work History
Education
Skills
Purple Heart Award in JROTC
Timeline
Generic

Cassandra Eakins

New Braunfels,TX

Summary

Experienced with revenue cycle processes, including billing and claims management. Utilizes analytical skills to identify and resolve discrepancies efficiently. Track record of effective communication and collaboration to enhance financial performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Diligent with solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities.

Overview

2
2
years of professional experience

Work History

Assistant Annotation Specialist

TaskUs
01.2025 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Boosted company's online presence by developing comprehensive digital marketing strategy.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.

Revanue Cycle Specialist

Evolution Consultants
08.2023 - 11.2024
  • Increased revenue by identifying and resolving billing errors in a timely manner.
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
  • Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
  • Reached out to insurance companies to verify coverage.
  • Balanced and reconciled accounts.
  • Maximized reimbursements by staying current on payer requirements and maintaining strong relationships with insurance providers.
  • Improved cash flow with diligent follow-up on pending claims and appeals processes.
  • Developed and maintained up-to-date knowledge of coding standards, contributing to fewer coding errors and denials.
  • Reduced turnaround time for claim submissions, ensuring compliance with healthcare regulations through diligent documentation.

Manager

Mcdonalds
05.2023 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

High School Diploma -

Lincoln High School
Vincennes, IN

Skills

  • Claims review
  • Claims processing proficiency
  • HIPAA compliance
  • Professionalism and ethics
  • Denial management
  • Medical billing expertise
  • Analytical problem solving
  • Revenue cycle management
  • Medical billing
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Expert problem solving
  • Analytical thinking
  • Quality assurance
  • Proficient in [software]
  • Quality assessment
  • Team collaboration
  • Coaching and mentoring
  • Continuous improvement

Purple Heart Award in JROTC

We were at a theme park and I saved a little girl from drowning in the wave pool. I got awarded the Purple Heart award for saving a life. Which, was the highest ranked reward in our program. 

Timeline

Assistant Annotation Specialist

TaskUs
01.2025 - Current

Revanue Cycle Specialist

Evolution Consultants
08.2023 - 11.2024

Manager

Mcdonalds
05.2023 - 08.2024

High School Diploma -

Lincoln High School

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Cassandra Eakins