Cassandra Ernster
Baxter,MN
Summary
Dynamic professional with experience at Accracare, excelling in daily living assistance and client advocacy. Proven ability to enhance patient well-being through compassionate support and effective care plan implementation. Skilled in HIPAA compliance and CPR certified, fostering strong relationships with clients and families to ensure optimal quality of life.
Overview
6
6
years of professional experience
Work History
PCA
Accracare
06.2025 - 06.2026
- Guided clients through essential daily living tasks, ensuring maintenance of independence and dignity.
- Implemented systematic cleaning and organization protocols in client environments to enhance safety and comfort.
- Cultivated strong relationships through emotional support and companionship, significantly contributing to client well-being.
- Coordinated assistance for patients in daily living tasks, emphasizing independence and quality of life.
- Assisted in maintaining optimal hygiene practices through direct involvement in bathing and grooming tasks.
- Engaged with patients' families to provide comprehensive updates on progress and collaboratively tackle any concerns.
Host
Boulder Tap House
Baxter, MN
02.2020 - 06.2023
- Welcomed and seated guests, fostering exceptional first impressions and memorable experiences.
- Oversaw reservation systems to optimize table turnover and enhance guest flow efficiency.
- Facilitated training sessions for new hosts on operational procedures and customer service standards.
- Addressed customer inquiries regarding hours, seating arrangements, and menu details.
- Facilitated customer reservations and to-go orders via phone. Addressed customer inquiries and communicated accurate wait times.
- Facilitated support for servers, food runners, and bussers to ensure a well-prepared dining area for guests.
- Executed daily side work and managed opening and closing duties consistently.
Educational Assistant
Brainerd Public School District
Brainerd, MN
01.2024 - 06.2026
- Organized and led classroom activities while assisting in lesson plan execution to optimize educational outcomes.
- Evaluated student progress and collaborated with educators to implement necessary instructional adjustments.
- Implemented individualized lesson modifications and accommodations for students with special needs, ensuring effective collaboration with special education staff.
- Executed regular cleaning and sanitization protocols in classrooms to uphold health standards and facilitate effective learning experiences.
- Explored and implemented innovative teaching methodologies through regular participation in professional development opportunities.
- Streamlined collection of classroom resources to facilitate teachers' preparation for engaging daily instruction and activities.
- Designed and implemented small group instructional strategies to promote student involvement and collaborative learning.
- Implemented individualized and small group strategies to promote student understanding and achievement of learning objectives.
Outside Service Attendant
Grandview Lodge
Nisswa, MN
08.2021 - 10.2023
- Provided support for guests by managing equipment rentals and setup for various outdoor activities.
- Conducted regular inspections and maintenance of golf carts and service areas to guarantee optimal cleanliness for guests.
- Communicated extensive knowledge of lodge features and local points of interest to enrich guest experiences.
- Implemented regular cleaning protocols for golf carts, contributing to an enjoyable atmosphere for patrons.
- Streamlined guest arrival process by providing efficient greetings and assistance, enhancing overall customer satisfaction.
- Oversaw tee time management and golfer registration, ensuring smooth execution of tournament logistics.
- Promoted a collaborative atmosphere by ensuring transparent dialogue with team members and management, swiftly resolving any emerging challenges.
- Oversaw inventory management processes for club rentals and essential items, enhancing accuracy and accountability among pro shop staff.
- Communicated key details and relevant information about facility to visitors, ensuring clarity and understanding.
Education
Associate of Science - Dental Hygiene
Central Lakes College
Brainerd, MN04.2026
High School Diploma -
Brainerd High School
Brainerd, MN06.2023
Skills
- Behavioral management
- Continuing education
- Daily living assistance
- Client advocacy
- Care plan implementation
- CPR certification
Timeline
PCA
Accracare
06.2025 - 06.2026
Educational Assistant
Brainerd Public School District
01.2024 - 06.2026
Outside Service Attendant
Grandview Lodge
08.2021 - 10.2023
Host
Boulder Tap House
02.2020 - 06.2023
Associate of Science - Dental Hygiene
Central Lakes College
High School Diploma -
Brainerd High School