Cassie Facio
Fayettevile,AR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
Work History
Self Employed
Cargill Turkey
09.2014 - Current
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Assisted with bird placement
Inside Sales Representative
MWI Animal Health
10.2005 - 08.2014
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted research to address shipping errors and packaging mistakes.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Processed returns and updated accounts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Answered customers' questions regarding products, prices, and availability.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Mail Clerk
Jaeger Plus Haines Inc
12.2001 - 04.2005
- Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Compiled, sorted and filed high volume of documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Archived and disposed of documents according to established policies.
Education
High School Diploma -
Fayetteville High School
Fayetteville, ARSkills
- Prioritizing Calls
- Shipping Documents Preparation
- Communications Strategies
- Inventory Control
- Administrative and Office Support
- Ashell
- Electronic Order Placement
Timeline
Self Employed
Cargill Turkey
09.2014 - Current
Inside Sales Representative
MWI Animal Health
10.2005 - 08.2014
Mail Clerk
Jaeger Plus Haines Inc
12.2001 - 04.2005
High School Diploma -
Fayetteville High School
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