Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Falero

Lakeland,FL

Summary

Focused on meeting customer expectations and achieving company goals.

Overview

8
8
years of professional experience

Work History

Instructor

Artistic Nails and Beauty Academy
07.2023 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Housekeeping/server

Azalea park retirement
10.2018 - 02.2021
  • Cleaning residents rooms in a timely manner
  • Serving residents in a fast and orderly manner
  • Be respectful and responsible
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Housekeeper assistant supervisor

Terrace hotel
01.2017 - 10.2018
  • Responsible for making sure employees are doing their daily tasks
  • Keeping inventory and ordering supplies as needed
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.

Education

Licensed Cosmetologist - Cosmetology

Empire Beauty School
Lakeland, FL
04.2021

High School Diploma -

Kathleen Senior High School
Lakeland, FL
06-2014

Skills

  • Strong Communication Skills
  • Lesson Planning
  • Class Instruction
  • Understanding of learning styles
  • Fast learner

Timeline

Instructor

Artistic Nails and Beauty Academy
07.2023 - Current

Housekeeping/server

Azalea park retirement
10.2018 - 02.2021

Housekeeper assistant supervisor

Terrace hotel
01.2017 - 10.2018

Licensed Cosmetologist - Cosmetology

Empire Beauty School

High School Diploma -

Kathleen Senior High School

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Cassandra Falero