Cassandra Fields
Elkins,AR
Summary
Dynamic leader with extensive experience in data analysis and strategic planning at Washington County. Proven success in policy development and operational efficiency enhancement. Skilled in problem-solving and compliance, resulting in significant improvements in organizational processes and project outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Circuit Clerk 1
Washington County
Faeyetteville, AR
07.2025 - Current
- Processed and organized incoming documents for accurate record-keeping.
- Communicated with various departments to facilitate information flow.
- Handled customer inquiries and provided timely assistance as required.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Verified accuracy of all paperwork prior to submission for processing.
- Utilized computer software programs to create reports, labels, forms.
Director of Juvenile Court Services
Washington County Division 8
Fayetteville, AR
07.2023 - 06.2025
- Implemented systems for tracking progress on key initiatives and projects.
- Reviewed internal reports to identify risks and potential cost savings.
- Developed strategic plans to achieve organizational goals effectively.
- Created comprehensive strategies to enhance operational processes and efficiency.
- Identified process optimization opportunities through data analysis.
- Established policies and procedures ensuring compliance with corporate standards.
- Monitored market conditions and competitor activities to guide business decisions.
- Negotiated agreements with external partners.
- Developed training guidelines and trained officers.
- Developed programs for youth involved in Juvenile Justice System
Intake Officer
Washington County Division 8
Fayetteville, AR
02.2022 - 07.2023
- Resolved discrepancies between documents submitted by attorneys and law enforcement agencies.
- Provided information to the prosecuting attorney regarding youth's criminal history.
- Ensured compliance with applicable laws, regulations, and policies governing intake activities.
- Facilitated intake interviews for youth and families after a criminal allegation, ensuring the accuracy of the information collected.
- Created reports summarizing intakes completed within specified timeframes.
- Identified services, collaborated with multiple agencies to put services in place, and provided the prosecutor with recommendations for future services needed.
- Developed strategies to improve the efficiency of the intake process.
- Provided court oral and written reports of work performed by youth, youth services, and violations of court orders.
- Developed partnerships with community providers to further community involvement and programming for youth involved in the juvenile justice system.
Sheriffs Deputy - Detention Corporal
Washington County Sheriffs Office
Fayetteville, AR
04.2009 - 02.2022
- Ensured safety and security for inmates, staff, and visitors at facility.
- Trained new employees on operational procedures and safety protocols.
- Guided inmates on facility rules and regulations to promote compliance.
- Assisted in inmate transportation for court hearings and other facilities.
- Maintained records of prisoner identification and charges for accuracy.
- Attended court hearings, interpreted documents for sheriff's office, and maintained court records.
- Executed release of detainees upon court order while managing documentation.
- Worked with all 7 Circuit Court Judges and all district court Judges to ensure accuracy of documentation and court orders passed between the court and Sheriff's Office
Residential Supervisor II
State of Arkansas - Dept of Community Correction
Fayetteville , AR
03.2008 - 04.2009
- Enforced safety regulations to maintain a secure environment for residents.
- Conducted regular inspections of residential areas to ensure safety standards.
- Monitored resident activities to maintain compliance with program rules.
- Transported residents to community work sites efficiently.
- Supervised work crews during community engagements to ensure adherence to guidelines.
Education
Some College (No Degree) - Criminal Justice
Westwood College
Denver, COSkills
- Data entry, analysis, and strategic planning
- Policy and procedure development
- Operational efficiency, operational management, and time management
- Critical thinking and problem solving
- Cross-departmental collaboration
- Proficient in Contexte, EFile, Microsoft Word, Excel, and PowerPoint
- Staff training
- Organizational development
- Employee onboarding
Certification
- AR Juvenile Officer Certification
- Part Time II Certification (expired)
- Master SAVRY Trainer Certification
Timeline
Circuit Clerk 1
Washington County
07.2025 - Current
Director of Juvenile Court Services
Washington County Division 8
07.2023 - 06.2025
Intake Officer
Washington County Division 8
02.2022 - 07.2023
Sheriffs Deputy - Detention Corporal
Washington County Sheriffs Office
04.2009 - 02.2022
Residential Supervisor II
State of Arkansas - Dept of Community Correction
03.2008 - 04.2009
Some College (No Degree) - Criminal Justice
Westwood College