Cassandra Garcia

• Assist with order allocations analysis, vendor compliance, and sales support to ensure fulfillment of orders are adhered to and shipped in a timely and efficient manner
• Assist Credit/Vendor Manager with chargeback information by looking up chargeback amounts, searching for reasons behind miscellaneous chargebacks and resolving any issues
• Assist with Routing team to create BOL's and shipping labels for non-department stores so the warehouse can ship to appropriate locations in the U.S and Canadian accounts
• Creating commercial invoices for weekly Canadian shipments
• Work closely with the warehouse instructing value added service needs for respective customers
• Review and process daily fill rate reports by analyzing data to ensure maximum fulfillment of orders
• Communicate daily with Sales to notify teams on statuses of PO's
• Send communication for off-price order approval to Finance and Planning
• Uploading digital Amazon orders to Amazon's Seller Central Website for US/Canada shipments & Uploading PO's via EDI in Order Entry system called Blue Cherry
• Uploading digital Walmart orders to Seller Center Website & uploading PO's via EDI to Blue Cherry
• Creating excel spreadsheets for digital uploads
• Manage ERP exception reports and proper verification

• Uploading and entering move-in/move-out information in a system called Salesforce
• Entering discounts, security deposits, conference room credits and printing credits for individual offices
• Making office and price adjustments in a system called Spaceman
• Reaching out to leasing team via Slack App for adjustments needed on Support Requests
• Assisting leasing team on how to make adjustments on their end step by step
• Reaching out to billing team via Slack App to make sure all information was uploaded correctly for Support Requests
• Attending weekly meetings via Google Meets for updates on recent changes within the company

• Training the department
• Assisting projects with Manager
• Assisting others within the department
• Assisting accounts receivable by creating Margin & Coop Forms
• Managing Image Requests
• Managing Open order & Shipping Reports
• Managing Style set up sheets
• Managing UPC requests
• Confirming regular orders with customer accounts
• Setting up meetings
• Coordinating catering requests
• Sending out samples to customer accounts

• Welcoming visitors
• Entering visitors names into security system called Passage point
• Answering telephone calls and transferring calls to appropriate people and office locations
• Maintaining the reception area
• Scheduling appointments for global reps
• Maintaining conference rooms for upcoming appointments
• Maintaining kitchen areas
• Setting up beer orders for the office locations's bar area
• Setting up supply order for kitchen areas and office supply areas
• Setting up fed ex labels for packages through fed ex website
• Sorting all office mail and giving it to appropriate people in the office

Sales Coordinator 2016 to 2018

• Gathered sales information for customer accounts and sales representatives
• Data Entry on order entry systems called Blue Cherry and Blue Cherry Infinity
• Reviewed EDI orders and making corrections if needed
• Created special service jobs on Blue Cherry
• Running Reports for orders, available inventory and ticketing information
• Create/update Excel spreadsheets
• Made phone calls to customers to request specific information requested by my supervisor
• Set up information for sales meetings
• Trained sales interns
• Sent out ticketing information to overseas customer accounts
• Communicated with production regarding pre production samples and top of production samples
• Handling all pre production and top of production items that came from overseas

Carhartt Executive Sales Assistant 2014 to 2016

• Data Entry on order entry systems called Blue Cherry and B2B
• Ran Reports for orders and available inventory
• Created/updated Excel spreadsheets, Powerpoint presentations and Adobe Acrobat Pro XI to enter data onto digital catalogs
• Made phone calls to customers to request specific information requested by my supervisor
• Made payments on American express as well as mailing or paying checks for specific bills
• Made Travel arrangements
• Created expense reports on Concur Solutions
• Scheduled appointments into Microsoft Outlook
• Sent out specific garments and catalogs that are requested by specific customer accounts
• Maintained showrooms in two office locations

Part-time Sales Intern 2012 to 2014

• Data Entry on order entry system called Blue Cherry
• Created spreadsheets, edited budgets and exported quantities out of Blue Cherry using Excel
• Assisted the showroom coordinator by organizing showrooms for important meetings
• Booked conference rooms and showrooms for sales representatives and executives
• Coordinated catering requests from sales representatives and executives
• Covered reception area and responsibilities
• Delivered specific garment to customer accounts
• Sent out specific garments to customer accounts