Cassandra Gonzalez

Accomplished Authorization Specialist with a proven track record at Centene, excelling in medical terminology expertise and effective communication. Demonstrated success in enhancing care delivery through meticulous prior authorization processing and teamwork, achieving consistent productivity targets. Skilled in multitasking and problem-solving, significantly reducing processing times and fostering strong relationships with healthcare providers. Experienced with managing complex authorization processes, ensuring compliance and efficiency. Utilizes strong problem-solving abilities to streamline workflows and enhance patient satisfaction. Knowledge of industry standards and team collaboration drives successful authorization management. Professional in healthcare industry with strong background in managing authorizations and ensuring compliance. Skilled in navigating complex systems, problem-solving, and maintaining accurate records. Known for effective collaboration, adaptability, and delivering results in fast-paced environments. Reliable team player with expertise in healthcare regulations, communication, and customer service. Trained in Cloud and Trucare classic use and administration with knowledge of Medicaid. Dedicated to excellent customer service and best-in-class collaboration.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Substituted for lead on team of 14 staff members.
• Have crossed trained in multiple states such as IA, NE, MI, WI, and AR.