Cassandra Good
Columbus,OH
Summary
Cleaning professional with history of maintaining high standards in cleanliness and sanitation. Known for reliability and ability to adapt to varying work environments. Excels in team collaboration and achieving consistent results, ensuring clean and orderly environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Cleaner
River Cities Builders
Columbus, OH
03.2025 - Current
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
- Boosted overall facility appearance with detailed window cleaning and spotless maintenance of floors.
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
Automotive Photographer
VIP and Marketing
Columbus, OH
11.2024 - 05.2025
- Captured high-quality images of vehicles, showcasing unique features and designs for marketing campaigns.
- Managed equipment inventory, ensuring all tools were in optimal condition for each shoot.
- Executed creative concept designs for automotive photography, enhancing visual storytelling.
- Utilized digital asset management software to organize and archive photographic work efficiently.
- Collaborated with marketing teams to create engaging visual content for social media platforms.
- Participated in client meetings to discuss project requirements and timelines effectively.
- Traveled to various locations for on-site shoots, adapting to diverse environments and lighting conditions.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Customer Service Representative
Planet Fitness Gym
Chillicothe, OH
08.2024 - 11.2024
- Assisted customers with inquiries regarding gym memberships and services, ensuring clarity and satisfaction.
- Resolved billing discrepancies promptly, enhancing customer trust and retention.
- Maintained up-to-date knowledge of promotional offers, effectively communicating benefits to potential members.
- Supported new member onboarding by providing comprehensive tours and introductions to staff.
- Handled membership cancellations with empathy, seeking to understand customer needs and improve retention strategies.
- Participated in team meetings to discuss service challenges and brainstorm effective solutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Packaging Operator
Sofidel
Circleville, OH
04.2024 - 05.2024
- Operated packaging machinery efficiently, adhering to production schedules and quality standards.
- Executed equipment setup and calibration for different product lines, ensuring optimal performance.
- Monitored safety compliance throughout packaging processes, contributing to a risk-free work environment.
- Implemented process improvement initiatives, enhancing workflow and reducing downtime in operations.
- Assisted in inventory management support, tracking materials and supplies for accurate stock levels.
- Trained new employees on packaging procedures and safety protocols, fostering a knowledgeable workforce.
- Participated in team meetings to discuss operational challenges and share best practices.
- Maintained cleanliness and organization of the packaging area, supporting overall operational efficiency.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Machine Operator/Assembler
Onboard Companies
Circleville, OH
08.2023 - 10.2023
- Operated assembly line machinery to ensure efficient production flow.
- Performed routine maintenance on equipment to enhance operational efficiency.
- Collaborated with team members to streamline assembly processes and improve productivity.
- Conducted quality checks on products to maintain high standards.
- Trained new employees on machine operation and safety protocols.
- Documented production activities and maintained accurate inventory records.
- Adjusted machine settings to optimize performance and reduce waste.
- Identified and resolved minor equipment malfunctions to minimize downtime.
- Participated in safety meetings to promote a culture of compliance.
- Assisted in the setup of assembly lines for new product launches.
- Utilized hand tools and power tools for precise assembly tasks.
- Communicated effectively with supervisors regarding production challenges and solutions.
- Maintained cleanliness and organization of the work area to ensure safety.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
Education
High School Diploma -
Jackson High School
Jackson, OH05.2023
Skills
- Efficient cleaning
- Maintenance
- Team collaboration
- Customer service
- Supply inventory management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Conflict resolution
- Record keeping
- Communication and interpersonal skills
- Strong work ethic
Certification
CPR Sept 24’- Aug 26’
Timeline
General Cleaner
River Cities Builders
03.2025 - Current
Automotive Photographer
VIP and Marketing
11.2024 - 05.2025
Customer Service Representative
Planet Fitness Gym
08.2024 - 11.2024
Packaging Operator
Sofidel
04.2024 - 05.2024
Machine Operator/Assembler
Onboard Companies
08.2023 - 10.2023
High School Diploma -
Jackson High School