Cassandra Gracey
Walmart
Herrin,IL
2025
years of professional experience
Dynamic Kitchen Shift Leader with proven expertise at Casey’s in enhancing operational efficiency and team performance. Skilled in food safety compliance and staff training, I foster a collaborative environment that boosts morale and ensures high-quality service. Committed to continuous improvement, I effectively manage inventory and uphold sanitation standards for exceptional customer satisfaction.
Work History
Kitchen Shift Leader
- Supervised kitchen operations, assigning tasks and maintaining smooth shift coverage
- Trained team members on food prep, safety standards, and station procedures
- Monitored food quality, portioning, and order accuracy for consistent service
- Coordinated prep, cooking, and restocking to reduce workflow delays
- Enforced sanitation, food safety, and cleanliness standards throughout shift
- Managed inventory rotation and product usage to support fresh ingredients
- Promoted a culture of continuous learning among staff members by sharing industry trends and best practices from trade publications or conferences attended.
- Conducted regular staff meetings to address concerns, share updates, and provide ongoing training opportunities.
- Boosted employee morale by fostering a positive team atmosphere and recognizing exceptional performance.
- Maintained a clean, safe, and sanitized work environment in compliance with health regulations.
- Oversaw daily prep tasks to maintain adequate stock levels for smooth service throughout shifts.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Cake Decorator
3 Years 6 Months- Decorated cakes, cupcakes, and desserts to match customer requests and store standards.
- Prepared buttercream, icing, and fillings for daily bakery production.
- Maintained clean workstations, equipment, and food-safe handling practices.
- Assembled custom cake orders with accurate writing, sizing, and finishing details.
- Stocked bakery cases with fresh decorated products and rotated inventory.
- Collaborated with bakery associates to complete special orders and fulfill customer needs.
- Used piping tools, pastry bags, and decorating supplies to create consistent designs.
- Inspected product quality throughout preparation to ensure freshness and presentation standards.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Education
High School Diploma
Skills
Kitchen organization
Scheduling staff
Cooking techniques
Sanitation procedures
Food presentation
Food safety compliance
Waste reduction
Ordering supplies
Food allergy awareness
Food safety
Housekeeping skills
Food preparation
Sanitation standards
Staff training
Opening and closing procedures
Inventory control
Order accuracy
Inventory ordering
Health code compliance
Teamwork
Customer service
Sweeping and mopping
Cleaning and sanitizing
Multitasking
Multitasking Abilities
Reliability
Workplace safety
Excellent communication
Reliable and punctual
Organizational skills
Team collaboration
Team leadership
Creative thinking
Active listening
Effective communication
Adaptability and flexibility
Team contribution
Decision-making
Kitchen staff support
Kitchen sanitation
Customer engagement
Safe food handling
Relationship building
Safe handling
Cash register operation
Vegetable and fruit preparation
Self motivation
Timeline
Cake Decorator
Walmart
05.2021 - 11.2024Read More
Kitchen Shift Leader
Casey’s
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Schurz
High School Diploma
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