Osvaldo Mandujano
Knoxville Tn,TN
Summary
At Chick-fil-A, as a Kitchen Shift Leader, I spearheaded initiatives that significantly reduced food waste, enhanced team efficiency through continuous learning, and ensured top-notch sanitation, showcasing my strong kitchen management and leadership skills. My approach resulted in improved operational standards and customer satisfaction, underlining my commitment to excellence and team development.
Overview
5
5
years of professional experience
Work History
Kitchen Shift Leader
Chick-fil-A
11068 Parkside Dr Knoxville TN 37934
06.2019 - Current
- Reduced food waste through effective inventory management and proper storage techniques.
- Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs.
- Promoted a culture of continuous learning among staff members by sharing industry trends and best practices from trade publications or conferences attended.
- Conducted regular staff meetings to address concerns, share updates, and provide ongoing training opportunities.
- Oversaw daily prep tasks to maintain adequate stock levels for smooth service throughout shifts.
- Addressed customer feedback promptly, resolving issues effectively while also identifying areas for improvement within the kitchen operation as necessary.
- Ensured thorough preparation for health inspections by maintaining detailed records of cleaning schedules and sanitation efforts.
- Maintained a clean, safe, and sanitized work environment in compliance with health regulations.
- Followed food safety practices and sanitation guidelines.
- Monitored food preparation, production, and plating for quality control.
Education
High School Diploma - Online
Penn Foster Career School
Scranton, PA02.2023
Skills
- Kitchen Organization
- Scheduling Staff
- Cooking techniques
- Sanitation Procedures
- Team Management
- Kitchen Management
- Staff Training
- Sanitizing understanding
- BOH Operations
- Team Leadership
- Creative Thinking
- Team contribution
Timeline
Kitchen Shift Leader
Chick-fil-A
06.2019 - Current
High School Diploma - Online
Penn Foster Career School