Cassandra Gwinnup
Cool,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Market
Worton's Market
Georgetown, CA
01.2021 - 02.2022
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Collaborated with management teams to develop innovative marketing strategies.
- Described merchandise and explained use, operation and care.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Maintained cleanliness of the deli area and equipment.
Cook/ Server/Cashier
Red Rooster Pub
Garden Valley, CA
04.2019 - 03.2020
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Followed established procedures and requirements for safe food handling, storage and service.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Learned roles of other departments to provide coverage and keep store operational.
- Developed key customer relationships to increase sales.
Kitchen Lead
Cool Beerwerks
Cool, CA
02.2022 - Present
- Trained new employees in food safety protocols and kitchen operations.
- Developed innovative recipes and menu items to increase customer satisfaction.
- Resolved customer complaints promptly and professionally.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Reviewed employee performance evaluations to identify areas for improvement.
- Ensured compliance with local health department regulations.
Education
High School Diploma -
Golden Sierra Junior Senior High School
Garden Valley, CA12-2021
Skills
- Price Checking
- Customer Service
- Food Preparation
- Inventory Tracking
- Unloading Packages
- Cashier Experience
- Safety Practices
- Guest Relations Management
- POS Systems
- Written and Verbal Communication
- Issue Resolution
Timeline
Kitchen Lead
Cool Beerwerks
02.2022 - Present
Market
Worton's Market
01.2021 - 02.2022
Cook/ Server/Cashier
Red Rooster Pub
04.2019 - 03.2020
High School Diploma -
Golden Sierra Junior Senior High School
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