Summary
Overview
Work History
Education
Skills
Biking and Playing Video Games
Timeline
Generic

Issac Gottsch

Hinton,Iowa

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Personable Grocery Clerk offering two-and-a-half years of experience in front-end and backroom store activities. Demonstrated skill with Market operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Reliable employee seeking Full-time Market Clerk position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Market Clerk

Fareway Stores Inc.
07.2023 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Prepared orders for customers without delay to deliver excellent service.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to 50 pounds at once.

Market Grille (Kitchen) Clerk

Hy-Vee Inc.
08.2021 - 07.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Operated cash register to accurately process and record customer payments.
  • Prepared orders for customers without delay to deliver excellent service.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Checker

Hy-Vee Inc.
08.2021 - 07.2023
  • Restocked and organized merchandise in front lanes.
  • Performed checks to determine most accurate pricing.
  • Processed both cash and card purchases and returns.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Identified produce items and input corresponding PLU codes.
  • Assisted with unloading customer carts onto conveyor belt.
  • Checked personal identifications during alcohol and tobacco sales.
  • Directed customers on methods to obtain refunds, returns and exchanges.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Collaborated with other departments to ensure accuracy of all measurements.
  • Identified issues and developed solutions to improve quality control.

Education

High School Diploma -

Hinton High School
Hinton, IA
05.2021

Skills

  • Price Checking
  • Customer Satisfaction
  • Light Housekeeping
  • Surface Work
  • Coaching and Mentoring
  • Cash Counting Machine Operations
  • Stocking and Replenishing
  • Cash Register Systems

Biking and Playing Video Games

I regularly ride at least 15 miles per bike ride, and I love playing Mario Kart.

Timeline

Market Clerk

Fareway Stores Inc.
07.2023 - Current

Market Grille (Kitchen) Clerk

Hy-Vee Inc.
08.2021 - 07.2023

Checker

Hy-Vee Inc.
08.2021 - 07.2023

High School Diploma -

Hinton High School

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Issac Gottsch