Cassandra Hernandez
Waco,TX
Summary
Dedicated and detail-oriented Human Resources Administrative Assistant with a robust background in optimizing warehouse processes to enhance accuracy and efficiency. Proven ability to manage multiple tasks simultaneously while consistently meeting deadlines, contributing to a high-performing team environment. Committed to leveraging analytical and problem-solving skills to drive operational excellence at Amazon, ensuring seamless HR functions that align with overall business objectives.
Overview
4
4
years of professional experience
Work History
Associate Partner, HR
Amazon
Waco, TX
06.2025 - Current
- Maintained employee records, ensuring accuracy and compliance with policies.
- Designed and facilitated engaging onboarding sessions for new hires, improving the orientation experience for groups ranging from 25 to 90 associates.
- Oversaw and addressed employee inquiries concerning benefits and leave policies, maintaining a high standard of accuracy and responsiveness in communications.
- Aided HR management with reporting requirements by compiling essential data into concise summaries.
- Oversaw project execution, ensuring alignment with budgetary constraints and timelines.
- Monitored and upheld a 90% positive response rate in feedback surveys, reflecting effective customer engagement strategies.
Process Assistant
Amazon
Waco, TX
12.2022 - 06.2025
- Supervised a team of 39+ associates, achieving a 45% increase in productivity within 4 months.
- Utilized strong communication and facilitation skills to train new managers and process assistants.
- Participated actively in company-sponsored kaizen events, driving continuous improvement efforts and facilitating team building activities.
- Achieved record-breaking results for the team and site, including setting a new single-shift stowing record of 299k items in October 2023.
- Streamlined warehouse processes through continuous improvement initiatives, resulting in a significant reduction in inferred time from 23% in February 2024 to 12% in April 2024.
Warehouse Associate
Amazon
Waco, TX
08.2022 - 12.2022
- Drove productivity and process efficiency by reorganizing staging areas to increase personal stowing rate (400+ UPH)
- Maintained clean and organized workspaces to uphold safety standards.
- Volunteered to assist with training, demonstrating willingness to learn new tasks and increase skill levels
- Responsible for rejecting damaged items, recording shortages and corresponding with problem solver to rectify issues.
Education
Associate of Applied Science - Mortuary Science
Dallas Institute of Funeral Service
Dallas, TX10-2026
Skills
- Microsoft Office
- Conflict Resolution
- Performance Metrics
- Workflow Management
- Team Development
- HR policies compliance
- HR software proficiency
Timeline
Associate Partner, HR
Amazon
06.2025 - Current
Process Assistant
Amazon
12.2022 - 06.2025
Warehouse Associate
Amazon
08.2022 - 12.2022
Associate of Applied Science - Mortuary Science
Dallas Institute of Funeral Service