Cassandra Hill
Kirkland,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor
Bellevue Family Medicine Associates
08.2019 - Current
- Supervised front desk operations, ensuring seamless patient flow and optimal service delivery.
- Implemented an organized filing system for important documents, streamlining record-keeping practices at the front desk.
- Ensured compliance with safety protocols at the front desk area, contributing to a secure environment for both guests and staff members.
- Implemented scheduling system improvements, enhancing appointment management efficiency.
- Coordinated communication between departments to streamline patient check-in processes.
- Developed training materials for new hires, improving onboarding effectiveness.
President Non-Profit Organization
Mayhem Fastpitch Softball
01.2015 - Current
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Oversaw budgeting processes, ensuring alignment with organizational goals and resource allocation.
- Evaluated program outcomes, utilizing feedback for continuous improvement of services offered.
- Developed strategic initiatives to enhance team performance and player development.
- Fostered partnerships with local businesses to secure sponsorships and funding opportunities.
- Implemented training programs for coaches, improving instructional quality and player engagement.
- Mentored emerging leaders within the organization, promoting succession planning and talent development.
Merchandising Specialist
Lowe's
01.2006 - 06.2016
- Utilized data analytics tools to track sales performance, adjusting strategies based on insights to maximize revenue potential.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability, helping to drive revenue.
- Collaborated with cross-functional teams to execute promotional campaigns, ensuring alignment with brand messaging and objectives.
Education
Associate of Applied Science - Medical Office Management
Purdue University
West Lafayette, IN06-2015
Certificate Program - Medical Billing And Coding
Bellevue College
Bellevue, WA12-2025
Skills
- Administrative skills
- Talent recruitment
- Scheduling and planning
- Decision making aptitude
- Time management
- Staff supervision
- Budget management
- Revenue generation
Certification
- Certified Medical Reimbursement Specialist - AMBA - April 2026
- CCS-P - AHIMA - February 2026
Timeline
Front Desk Supervisor
Bellevue Family Medicine Associates
08.2019 - Current
President Non-Profit Organization
Mayhem Fastpitch Softball
01.2015 - Current
Merchandising Specialist
Lowe's
01.2006 - 06.2016
Associate of Applied Science - Medical Office Management
Purdue University
Certificate Program - Medical Billing And Coding
Bellevue College