Cassandra Hoffman
Johnstown
Summary
Developed skills in product management and team leadership within fast-paced retail environment. Demonstrates expertise in quality control, inventory management, and customer service. Seeking to transition into new field where these transferable skills can drive success and innovation.
Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
4
4
years of professional experience
Work History
Cheese Manager
Krogers Grocery Store
04.2024 - 12.2024
- Enhanced customer satisfaction by providing personalized cheese recommendations and pairing suggestions.
- Implemented efficient merchandising strategies, showcasing featured products and optimizing store layout for ease of navigation.
Pickup Lead
Krogers Grocery Store
10.2023 - 04.2024
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Developed loyal customer relationships by addressing concerns promptly and offering tailored solutions to meet their needs.
- Assisted in boosting sales through strategic merchandise displays and promotional activities.
Food Runner/Server
"New" Old Horseshoe Tavern
06.2021 - 10.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Education
High School Diploma -
Johnstown-Monroe High School
Johnstown, OH05-2023
Skills
- Food safety regulations
- Allergen awareness
- Order fulfillment
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Customer service
- Flexible schedule
- Relationship building
Timeline
Cheese Manager
Krogers Grocery Store
04.2024 - 12.2024
Pickup Lead
Krogers Grocery Store
10.2023 - 04.2024
Food Runner/Server
"New" Old Horseshoe Tavern
06.2021 - 10.2023
High School Diploma -
Johnstown-Monroe High School
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