Cassandra Hoolapa
Benton,AR
Summary
Upbeat, customer-focused, with four years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. I love making people's day by making sure they leave happy from their experience with me!
Overview
3
3
years of professional experience
Work History
Beauty Advisor/Color Consultant/Acting SM & ASm
Sally Beauty Supply
Benton, AR
05.2024 - Current
- Assisted customers in selecting beauty products and tools
- Provided expert advice on hair care, chemical services and styling techniques
- Resolved customer inquiries and complaints promptly and professionally
- Educated customers on promotions and loyalty programs available.
- Maintained inventory levels and organized product displays effectively
- Followed company policies related to returns, exchanges and refunds according to guidelines
- Assisted in opening and closing procedures including counting money drawer contents at end of shift
- Collaborated with team members to ensure a welcoming environment
- Provided support and guidance to colleagues to maintain a collaborative work environment and trained new hires
Team Member
Circle K
Benton, AR
05.2023 - 12.2023
- Assisted customers with purchases and inquiries at the convenience store
- Operated cash registers to process payments from customers
- Maintained cleanliness and organization of store shelves and display areas
- Maintained a clean and organized work area throughout shift
- Handled vendor deliveries and organized products in storage areas.
- Rotated through series of different stations based on team needs
- Trained new team members on store policies and procedures
Education
High School Diploma -
Vilonia High Scool
AR05-2023
Skills
- Training and mentoring
- Attention to detail
- Organization and multitasking
- Time management
- Adaptability
- Friendly
Timeline
Beauty Advisor/Color Consultant/Acting SM & ASm
Sally Beauty Supply
05.2024 - Current
Team Member
Circle K
05.2023 - 12.2023
High School Diploma -
Vilonia High Scool