Cassandra Horne
Flint,MI
Summary
Resilient professional in emergency management, known for completing tasks with high productivity and efficiency. Specializes in strategic planning, crisis communication, and risk assessment. Exceeds using critical thinking, leadership, and adaptability to navigate complex situations effectively.
Overview
5
5
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Grand Blanc, MI
11.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Emergency Manager
Air Force National Guard
Macomb, MI
04.2022 - Current
- Reviewed existing policies and procedures pertaining to disaster relief efforts.
- Inspected emergency facilities and equipment to maintain optimal functional capabilities in emergency situations.
- Conducted training programs on safety protocols for personnel in case of emergencies.
- Developed and implemented emergency plans to prepare for natural disasters.
Server
Applebee's Neighborhood Grill & Bar
Grand Blanc, MI
07.2021 - 08.2022
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
Concessions Worker
Cinemark
Flint, MI
09.2019 - 08.2021
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Some College (No Degree) - Nursing
University of Michigan, Flint
Flint, MISome College (No Degree) - Health Sciences
Lansing Community College
Lansing, MISkills
- Professional appearance
- Emergency planning
- Public safety
- Critical thinking
- Adaptability
- Hazard mitigation
- Material safety data sheets
- Personal protective equipment
- Decontamination procedures
References
References available upon request.
Timeline
Server
Applebee's Neighborhood Grill & Bar
11.2024 - Current
Emergency Manager
Air Force National Guard
04.2022 - Current
Server
Applebee's Neighborhood Grill & Bar
07.2021 - 08.2022
Concessions Worker
Cinemark
09.2019 - 08.2021
Some College (No Degree) - Nursing
University of Michigan, Flint
Some College (No Degree) - Health Sciences
Lansing Community College
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