Cassandra Jaconetty
Illinois
Summary
Experienced Title Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 10 years of experience and willingness to take on any challenge.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Brand Ambassador Intern
Samplersinc
03.2024 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Title Examiner and Support Administrator
Westcor Land Title Company
09.2020 - 10.2022
- Leveraged technology tools and software to optimize workflow processes within the department.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Legal Assistant to the Audits and Military Research Team
Codilis & Associates, PC
03.2017 - 07.2020
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail accurately.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Title Claim Specialist
Codilis & Associates, PC
08.2008 - 03.2017
- Reviewed and maintained accurate claim files, ensuring all necessary documentation was in place for future reference.
- Maintained compliance with industry regulations by staying up-to-date on changes in policies and procedures, ensuring proper handling of sensitive information.
- Enhanced customer satisfaction with prompt and accurate claim resolutions, resulting in positive feedback and increased client retention.
- Reduced claim processing time by implementing efficient workflow procedures and organization systems.
Title Assistant
The Judicial Sales Corporation at Codilis and Associates
11.2002 - 08.2008
- Ensured smooth transactions for clients by preparing and submitting accurate title documents in a timely manner.
- Reduced errors in final closing documents by meticulously proofreading and editing them before submission to clients.
- Streamlined workflow processes by creating detailed checklists for each stage of the title examination process, increasing team productivity.
Account Representative
Educational & Institutional Cooperative Services
01.1999 - 03.2002
- Contacted customers to assess satisfaction and current needs.
- Managed installations, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Receptionist/Data Entry Clerk
Kreher Steel, LLC
01.1998 - 05.1999
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certificate Degree - Computer Information Systems
Morton College
Cicero, IL05.1998
Skills
Claims Investigation
Critical Thinking
Decision-Making
Customer Service
Attention to Detail
Organizing and Prioritizing Work
Order Processing
Teamwork and Collaboration
Customer Engagement
Brand Awareness
Call Management
Data Entry
Certification
Certification of Computer Information Systems Microcomputer Business Applications, 05/01/98
Timeline
Brand Ambassador Intern
Samplersinc
03.2024 - Current
Title Examiner and Support Administrator
Westcor Land Title Company
09.2020 - 10.2022
Legal Assistant to the Audits and Military Research Team
Codilis & Associates, PC
03.2017 - 07.2020
Title Claim Specialist
Codilis & Associates, PC
08.2008 - 03.2017
Title Assistant
The Judicial Sales Corporation at Codilis and Associates
11.2002 - 08.2008
Account Representative
Educational & Institutional Cooperative Services
01.1999 - 03.2002
Receptionist/Data Entry Clerk
Kreher Steel, LLC
01.1998 - 05.1999
Certificate Degree - Computer Information Systems
Morton College
Similar Profiles
Sebastian BarrSebastian Barr
Sales Development Representative at Springs RejuvenationSales Development Representative at Springs Rejuvenation
Khajavalli ShaikKhajavalli Shaik
Clinical Informatics Specialist at Synergy AssureClinical Informatics Specialist at Synergy Assure
Daniel McinnisDaniel Mcinnis
Car Rental Agent at Corte Boutique LLCCar Rental Agent at Corte Boutique LLC
ISHWARYA MMISHWARYA MM
Research Lab Technician at Institute Of Food Safety And Health (IFSH)Research Lab Technician at Institute Of Food Safety And Health (IFSH)
Shaheryar AmirShaheryar Amir
Brand Ambassador Intern at MitiMethBrand Ambassador Intern at MitiMeth