Cassandra Jingoli
San Diego,CA
Summary
Sociable individual skilled at operating in fast-paced environments. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism.
Overview
6
6
years of professional experience
Work History
Head Waitress
Water's Edge Restaurant And Lounge
03.2021 - Current
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Served high volume of tables at once and simultaneously supervised serving staff.
Head Waitress
Oak n' Main
01.2019 - 02.2020
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Increased product sales by designing new menus and training employees on salesmanship.
- Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
Executive Assistant
Marmaras HVAC
07.2018 - 01.2019
- Delivered optimal administrative, customer service and case management support.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Executed special objectives and projects in response to executive team and board member requests.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Executive Assistant
Goldstar Energy Group
02.2017 - 06.2018
- Revised and maintained master calendar for client appointments.
- Set up meeting and event logistics for senior management and updated calendars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
Education
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara, CA12.2021
Skills
- Service prioritization
- Articulate and well-spoken
- Social media knowledge
- Professional and mature
- Strong problem solver
- Proper phone etiquette
- Team Player
- Multitasking and Prioritization
Languages
American Sign Language
Professional Working
Timeline
Head Waitress
Water's Edge Restaurant And Lounge
03.2021 - Current
Head Waitress
Oak n' Main
01.2019 - 02.2020
Executive Assistant
Marmaras HVAC
07.2018 - 01.2019
Executive Assistant
Goldstar Energy Group
02.2017 - 06.2018
Associate of Arts - Psychology
Santa Barbara City College