Cassandra Jones
Fitchburg,MA
Summary
Dynamic professional with a proven track record at Catalono Companies, excelling in team collaboration and organizational skills. As a Billing Coordinator, I resolved billing discrepancies and maintained system accuracy, showcasing my attention to detail. A Dunkin Brands certified trainer, I effectively mentored staff to enhance performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Dsp
P1 Logistics
11.2025 - Current
- Operated as delivery driver for Amazon.
- Complied with road rules to maintain safety during package transport.
Shift Manager
Catalono Companies
12.2016 - Current
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
Billing Coordinator
D’ambrosio Eye Care
10.2024 - 12.2024
- Referred past due payments to collections department.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Organized accounts for financial audits and supported audit process.
- Entered details into accounts and tracked payments.
- Updated documentation, reports, and spreadsheets with financial information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Processed vendor and supplier payments on weekly basis.
Education
Bachelor of Science - Psychology
Fitchburg State University
Fitchburg, MASkills
- Dunkin Brands certified trainer
- Attention to detail
- Filing and data archiving
- Organizational skills
- Teamwork and collaboration
- Works well in fast paced environments
- Goal driven
Timeline
Dsp
P1 Logistics
11.2025 - Current
Billing Coordinator
D’ambrosio Eye Care
10.2024 - 12.2024
Shift Manager
Catalono Companies
12.2016 - Current
Bachelor of Science - Psychology
Fitchburg State University