Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassandra Kaessler

Palm Springs,CA

Summary

Accomplished Medical Esthetician with a proven track record at Musto Medical, enhancing client satisfaction and retention through expert facial treatments and comprehensive patient education. Skilled in medical spa operations and adept at fostering client relationships, I significantly contribute to clinic revenue growth and team efficiency. Certified in advanced aesthetic techniques, I prioritize exceptional service and continuous professional development.

Overview

3
3
years of professional experience

Work History

Medical Esthetician

Musto Medical
07.2021 - 03.2022
  • Welcomed clients arriving for appointments.
  • Analyzed skin condition and made appropriate product recommendations.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Recommended retail products for at-home use.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
  • Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.'
  • Created repeat business by developing long-term relationships with regular customers.
  • Recommended retail products for at-home use.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
  • Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
  • Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
  • Advised clients on proper home-care regimens.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
  • Created repeat business by developing long-term relationships with regular customers.
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
  • Handled busy schedules and stayed on top of key deadlines.

Medical Esthetician

Solea Medical Spa
02.2021 - 06.2021
  • Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
  • LPG certified, Endosphere certified, Venus Legacy certified, Hyrdafacial experience, & PCA medical peels certified.
  • Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
  • Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
  • Mentored junior estheticians by sharing knowledge of best practices and advanced techniques in the field of medical aesthetics.
  • Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
  • Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
  • Collaborated with medical professionals to develop comprehensive treatment plans for patients with complex skin issues.
  • Recommended retail products for at-home use.
  • Developed customized facial treatments for individual clients to address specific skin care needs.

Lash Technician

Beverly Hills Lashes
04.2019 - 12.2019
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Educated clients on how to clean and maintain lash extensions.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Education

Bachelor of Science - Registered Nurse

College of The Desert
Palm Desert, CA
01.2026

Associate of Business Administration -

UCLA
Los Angeles, CA
01.2021

Esthetician License - Esthetician License

Academy of Beauty
Culver City, CA
04.2017

Skills

  • Facial Treatment Knowledge
  • Medical Spa Operations
  • Patient Education Abilities
  • Pre-and Post-Operative Care

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Native or Bilingual

Timeline

Medical Esthetician

Musto Medical
07.2021 - 03.2022

Medical Esthetician

Solea Medical Spa
02.2021 - 06.2021

Lash Technician

Beverly Hills Lashes
04.2019 - 12.2019

Bachelor of Science - Registered Nurse

College of The Desert

Associate of Business Administration -

UCLA

Esthetician License - Esthetician License

Academy of Beauty

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Cassandra Kaessler