Cassandra Keller
Medical Coding Specialist, CPC
West Fargo,ND
Summary
Professional Coding Specialist skilled in medical coding, data analysis, and compliance with healthcare regulations. Strong focus on teamwork and achieving results. Reliable and adaptable to changing needs. Proficient in ICD-10, CPT, and HCPCS coding, with keen eye for accuracy and efficiency.
Overview
1
1
Certification
3
3
years of post-secondary education
2027
2027
years of professional experience
Work History
Lead HIM Systems & Coding Specialist
Universal Health Services - Prairie St. John's
Fargo, North Dakota
02.2023 - Current
- Reviewed inpatient & outpatient records and interpreted documentation to identify diagnoses and procedures, along with coding professional charges.
- Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Served as liaison between coders and clinical staff, addressing questions or concerns regarding proper documentation practices.
- Assisted in training new staff on coding practices and software systems.
- Collaborated with healthcare providers to clarify documentation, enhancing the accuracy of medical records.
- Reduced error rates in medical billing by maintaining thorough knowledge of insurance regulations and guidelines.
- Analyzed patient data to ensure accurate coding and billing compliance.
Health Technician
Moorhead Area Public Schools
Moorhead, MN
07.2017 - 02.2023
- Maintained health services daily for school of 400 students and staff.
- Performed health screenings for students and by conducting vision and hearing evaluations.
- Collected and treated student and staff samples to test for COVID-19 infection.
- Reported positive and negative response cases according to established protocols and state reporting mandates.
- Adhered to strict confidentiality polices for student care.
Administrative Assistant
Moorhead Area Public Schools
7 2017 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed record filing system to improve document organization and management.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary. Hotel and ground transportation to coordinate office travel.
- Upkeep spreadsheets and databases to track, analyze and report on student data.
- Scheduled office meetings and client appointments for staff teams.
Special Education Paraprofessional
Fargo & West Fargo Public Schools
11.2014 - 05.2017
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance and assessments.
- Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
- Established visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted in instructional processes by communicating perceptions of student progress and needs to teacher.
Lead Daycare Teacher
Small Wonders Preschool & Child Care Center
12.2012 - 07.2014
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Developed age-appropriate activities and programs for children 1 to 3 years old.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Medical Coding Specialist - Emergency Department
Essentia Health
05.2011 - 10.2012
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Performed billing and coding procedures for emergency room services.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Medical Receptionist
7 Day Clinic
12.2010 - 04.2011
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Prepared test samples and obtained and recorded test data in accordance with standards for drug testing.
Education
Certificate of Completion - Medical Coding
AAPC Coding Certification Course
Online 01.2022 - 06.2022
Diploma - Medical Coding & Health Information Technology.
Minnesota State Community And Technical College
Moorhead, MN 08.2006 - 05.2009
High School Diploma -
Fargo South High School
Fargo, ND 04.2006 - 05.2006
Skills
Excellent attention to detail, organized, dependable
Great understanding of timelines
Knowledge within the coding field, processes, software
High interest, learning motivated within the medical field
HIPAA compliant
ICD-10 Proficiency
CPT coding knowledge
Professional ethics
Medical Coding Certification AAPC
Training and mentoring
Medical terminology expertise*
Certification
Certified Professional Coder - Apprentice
Timeline
Lead HIM Systems & Coding Specialist
Universal Health Services - Prairie St. John's
02.2023 - Current
Certificate of Completion - Medical Coding
AAPC Coding Certification Course
01.2022 - 06.2022
Health Technician
Moorhead Area Public Schools
07.2017 - 02.2023
Special Education Paraprofessional
Fargo & West Fargo Public Schools
11.2014 - 05.2017
Lead Daycare Teacher
Small Wonders Preschool & Child Care Center
12.2012 - 07.2014
Medical Coding Specialist - Emergency Department
Essentia Health
05.2011 - 10.2012
Medical Receptionist
7 Day Clinic
12.2010 - 04.2011
Diploma - Medical Coding & Health Information Technology.
Minnesota State Community And Technical College
08.2006 - 05.2009
High School Diploma -
Fargo South High School
04.2006 - 05.2006
Administrative Assistant
Moorhead Area Public Schools
7 2017 - 02.2023