Quote
Interests
Summary
Overview
Certification
Work History
Education
Skills
Work Availability
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Cassandra Kingsbury

Cassandra Kingsbury

Sanford,ME

Quote

Take pride in how far you've come. Have faith in how far you can go, but don't forget to enjoy the journey."
Michael Josephson

Interests

Taking care of animals

Travling

Photography

Hiking

Summary

Proven track record in maintaining high sanitation standards at When Pigs Fly Bakery, leveraging expertise in chemical handling and industrial cleaning. Excelled in customer service roles at Smittys Cinema, demonstrating exceptional guest engagement and problem-solving skills. Achieved significant workplace efficiency and customer satisfaction improvements, embodying a strong work ethic and team collaboration.

Overview

2
2
years of professional experience
1
1
Certificate

Certification

  • Certified Forklift Operator, When Pigs Fly - 10/23-Current

Work History

Sanitation Worker

When Pigs Fly Bakery
09.2023 - Current
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.

Customer Service Cashier

Smittys Cinema
02.2022 - 09.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Learned duties for various positions and provided backup at key times.

Food Runner

Smittys Cinema
02.2022 - 09.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Cleared tables immediately after guests left in preparation for next party.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Server

Smittys Cinema
06.2022 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Sanford Highschool
Sanford, ME
06.2023

Skills

    • Sanitation Regulations
    • Chemical Handling
    • Hazardous Materials Handling
    • Industrial Cleaning
    • Problem-Solving
    • Decision-Making
      • Team Collaboration
      • Strong Work Ethic
      • Exceptional customer service
      • Cash Handling
      • Guest Engagement
      • Patience and Empathy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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