Cassandra Kirby
Richmond,KY
Summary
Dynamic and dedicated professional with a strong background in customer service from Raising Cane's Restaurants. Skilled in cash handling and client consultations, I excel in fast-paced environments while demonstrating patience and empathy. Proven ability to enhance customer satisfaction and foster loyalty through effective communication and teamwork.
Overview
2
2
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cosmetology Student
Berea Beauty Academy
09.2023 - Current
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, and updo creation.
- Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
Cashier
Buc-ee’s
11.2023 - 02.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Cosmetology License - Cosmetology
Berea Beauty Academy
Berea, KYHigh School Diploma -
Madison Central High School
Richmond, KY05.2023
Skills
- Hair styling
- Coloring techniques
- Client consultations
- Customer service
- Time management
- Team collaboration
- Customer assistance
- Work ethic and integrity
Timeline
Cashier
Raising Cane's Restaurants
03.2024 - Current
Cashier
Buc-ee’s
11.2023 - 02.2024
Cosmetology Student
Berea Beauty Academy
09.2023 - Current
Cosmetology License - Cosmetology
Berea Beauty Academy
High School Diploma -
Madison Central High School
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