Cassandra Kragness
Lebanon,OR
Summary
Dynamic and dependable professional with extensive experience in caregiving. Proven ability to enhance the well-being through excellent communication and critical thinking. Recognized for maintaining a safe environment and fostering positive relationships, while adeptly multitasking and addressing concerns with empathy and professionalism.
Overview
15
15
years of professional experience
Work History
Customer Service
Nancys Floral Boutique
08.2015 - Current
- Customer service, answering phone calls, taking orders.
- Delivering flowers to customers
- Cleaning, organizing
Domestic Engineer
Kragness House
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Manager of a Adult Home
Erin Jacobsen
08.2013 - 07.2015
- Ensure residents receive appropriate medical, personal, and emotional care.
- Respond to incidents, emergencies, or concerns affecting resident well-being.
- Oversee daily facility operations, including cleanliness, meal service, and maintenance.
- Ensure the physical environment is safe, secure, and comfortable.
- Communicate regularly with residents' families about care and changes in condition.
- Address complaints, concerns, and feedback in a timely and empathetic manner.
- Maintain a positive public image and reputation of the home.
Caregiver
Bridgecreek Memory Care
06.2012 - 08.2013
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Overseeing personal care and hygiene standards
- Maintaining clean and sanitary living spaces
- Attended staff meetings
- Provide emotional reassurance
- Monitor health, incident reporting
Caregiver
Brookedale
01.2011 - 06.2011
- Assist with bathing, dressing, grooming, and toileting
- Help with meals and feeding
- Provide companionship and emotional support
- Assist with mobility and fall preventing
- Perform light housekeeping and laundry
- Monitor and report health changes
- Follow care plans and daily routines
- Support residents with dignity and respect
Education
High School Diploma -
Lebanon High School
Lebanon, ORSkills
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Excellent communication
- Decision-making
- Active listening
- Verbal communication
- Problem-solving
Timeline
Customer Service
Nancys Floral Boutique
08.2015 - Current
Domestic Engineer
Kragness House
01.2015 - Current
Manager of a Adult Home
Erin Jacobsen
08.2013 - 07.2015
Caregiver
Bridgecreek Memory Care
06.2012 - 08.2013
Caregiver
Brookedale
01.2011 - 06.2011
High School Diploma -
Lebanon High School
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