Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Publications
PROFESSIONAL SUMMARY
Timeline
Generic

Cassandra L. Bourgeois

Corrales,NM

Summary

Accomplished Practice Administrator and Leader with over 15 years of experience, seamlessly blending a Registered Nurse perspective into leadership roles. Proficient in overseeing clinical and office staff, delivering impactful education, and specializing in Quality Improvement Projects. Actively working towards Lean Six Sigma Green Belt certification and CCMC professional certification in healthcare management to further enhance expertise in the field.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Clinical Admin Nurse

UHG
05.2024 - Current
  • Joined GEHA EC programs to educate members and assess needs for UMR/GEHA services.

Independent Provider Affiliate (IPA) Nurse Case Manager

Optum
06.2023 - 05.2024
  • Developed IPA CM position in New Mexico.
  • Provided case management for members without Optum providers.
  • Assessed discharged IP to meet all needs.
  • Collaborated with HEDIS RN for correct coding.

Part-Time Program Director

New Mexico Nursing Education Consortium (NMNEC)
10.2020 - 06.2023
  • Contracted with New Mexico Center for Nursing Excellence.
  • Onboarded and trained new nursing programs in NMNEC curriculum. Analyzed gaps for seamless transition into NMNEC.

Perioperative Residency/Circulating RN

Presbyterian Healthcare Services (PHS)
07.2019 - 01.2021
  • Providing circulating duties as assigned with rotations at Downtown PHS, Kaseman PHS, and Rust Medical Center PHS. AORN certified.

Direct Patient Care RN

Raymond G. Murphy VA Medical Hospital
11.2017 - 06.2019
  • Post-Surgical Unit/Med-Surgical floor. Performing basic nursing assessments and tasks as assigned. Rotating Charge Nurse responsibilities.

Community Business Director

Atria Senior Living Vista del Rio, Albuquerque, NM
10.2007 - 01.2009
  • Coordinated employment and benefits transactions.
  • Conducted new employee onboarding and training.
  • Developed and implemented community engagement programs to enhance resident satisfaction.

Practice Administrator III

Lovelace Healthcare System
10.2005 - 09.2007
  • Sixteen physicians' high-volume clinics in two locations. Specialties included Family Practice, Pediatrics, and Urgent Care. Supervising 67 clinical and ancillary staff. Successfully merged different practices.

Education

Master of Science in Nursing - Business Administration Concentration

University of New Mexico College of Nursing
Albuquerque, NM
06.2022

Skills

  • Experienced with CX1, Aerial, IPro, SharePoint, Jacada, and MS Office

Certification

NM Nursing Compact Licensure / 38 States / RN-88119, AK, CA, CT, HI, IL, MA, MI, MN, currently awaiting NY license endorsement

Affiliations

  • Sigma Theta Tau International Honor Society Gamma Sigma Chapter
  • American Nurses Association
  • Association of Perioperative Registered Nurses

Publications

  • Liesveld, J., Rohr, J., Petrovic, K., Grohman, S., & Bourgeois, C. L. (2022). Nursing student challenges during the COVID-19 pandemic from 2020 to 2021: A thematic analysis. Teaching and Learning in Nursing. https://doi.org/10.1016/j.teln.2022.10.006
  • Bourgeois, C. (2020, May). Presentation Internal Medical Office Patients Calls: This model formulates more autonomy for the registered nurse during the COVID-19 pandemic.

PROFESSIONAL SUMMARY

  • 15 years employed in a Practice Administrator role and Leadership in healthcare settings.
  • 5 years working in a direct patient care role.
  • 2 years in a nursing curriculum research graduate role

Timeline

Senior Clinical Admin Nurse

UHG
05.2024 - Current

Independent Provider Affiliate (IPA) Nurse Case Manager

Optum
06.2023 - 05.2024

Part-Time Program Director

New Mexico Nursing Education Consortium (NMNEC)
10.2020 - 06.2023

Perioperative Residency/Circulating RN

Presbyterian Healthcare Services (PHS)
07.2019 - 01.2021

Direct Patient Care RN

Raymond G. Murphy VA Medical Hospital
11.2017 - 06.2019

Community Business Director

Atria Senior Living Vista del Rio, Albuquerque, NM
10.2007 - 01.2009

Practice Administrator III

Lovelace Healthcare System
10.2005 - 09.2007

Master of Science in Nursing - Business Administration Concentration

University of New Mexico College of Nursing

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Cassandra L. Bourgeois