Cassandra LeTourneau
Eagle Lake,Mn
Summary
Dynamic team player with a proven track record at Casey's General Stores, recognized for exceptional customer service and effective problem-solving. Demonstrated leadership by training new members and fostering a positive work environment. Proficient in cash handling and POS systems, consistently enhancing team performance through collaboration and adaptability.
Overview
1
1
year of professional experience
Work History
Team Member
Caseys General Stores Inc
Eagle Lake, MN
12.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Utilized kitchen equipment efficiently to prepare meals.
Education
Northeast Metro
Roseville, MN12.2014
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Cash handling
- Leadership qualities
- Flexible schedule
- Workplace safety
- Product knowledge
- Training and mentoring
- Complaint resolution
- Continuous development
- Equipment operation
- POS systems
- Dependability and reliability
- Multitasking
- Written communication
- Data analysis
Timeline
Team Member
Caseys General Stores Inc
12.2023 - Current
Northeast Metro