Cassandra Luna, FNP-C, PMHNP-BC
El Paso,Texas
Summary
Empathetic AANP and AANC Certified Accountable & Goal Oriented Psychiatric and Family Nurse Practitioner focused on providing quality care and maintaining direct lines of communication with patients and the healthcare team. Calm, understanding professional bringing over 18 years of experience in diagnosing, evaluating, and treating acute and chronic medical conditions through physical examinations, medication management, and care coordination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Psychiatric & Family Nurse Practitioner
TENDER CARE HOME HEALTH & HOSPICE
02.2021 - Current
- Comprehensive Physical Assessments focused on providing comfort care during end-of-life.
- Create, review, and revise patient's Plan of Care, adhering to rigorous standards of care as patient health changes.
- Comprehensive Medication Management
- Provide education and counseling to patients and their families calmly and mindfully during palliative and hospice stages.
- Document all patient information promptly to justify services rendered for reimbursement purposes.
- Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Coordinated with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
- Monitored patient condition and progress, ordering appropriate laboratory tests.
- Handled complex cases involving multiple comorbidities effectively by employing critical thinking skills and seeking expert consultations when necessary.
- Utilized telehealth technology effectively, increasing convenience for patients while maintaining high-quality care standards.
NURSE PRACTITIONER
LEADERSHIP HEALTH
04.2021 - Current
- Home Based Chronic Disease Education focuses on identifying behavioral changes needed to manage disease process
- Comprehensive assessments guiding patients on self-monitoring techniques to decrease complications
- Patient and family Motivational Interviewing
- Create, review, and revise patient's Plan of Care, adhering to rigorous Standards of Care
- Provide education and counseling to patients and their families in a calm, mindful manner
- Document all patient information promptly to justify services rendered for reimbursement purposes.
CHIEF CLINICAL OFFICER
TENDER CARE HOME HEALTH & HOSPICE
10.2015 - Current
- Direct and lead Tender Care Home Health's Operations by formulating innovative patient-centered strategies under physician-led orders to achieve CMS highest ratings, five stars for Patient Quality Outcomes, and five stars for Patient Satisfaction Scores for an average daily census of 650 patients
- Empowered and built a cohesive team of 150 clinicians and office personnel to ensure evidence-based methods and procedures that prompt the highest standards of care throughout the organization
- Strong ability to provide support to patients, family members, and significant others.
NURSE
UNIVERSITY MEDICAL CENTER INTENSIVE CARE UNIT
08.2012 - 10.2015
- Responsible for Admission and direct care of compromised critically ill patients including level one trauma from a 250-mile radius.
- Able to assess patients quickly, prioritize, and assist in minor procedures
- Demonstration of sound decision-making in emergency scenarios based on patient conditions such as vital signs, patient presentation, and assessments.
- Provide RN care for all patients, as well as handling of intubations, defibrillations, auto transfusions, Medlock insertions, splinting, and more.
Education
PSYCHIATRIC MENTAL HEALTH NURSE PRACTITIONER - Psychiatric Practice Nurse Practitioner
LIBERTY UNIVERSITY
LYNCHBURG, VIRGINIA10.2022
MSN FAMILY NURSE PRACTITIONER -
THE UNIVERSITY OF TEXAS AT EL PASO
EL PASO, TEXAS08.2020
Skills
- Patient/Family Education Assessment/Care Planning
- Capacity to exercise sound judgment when responding to Psychiatric and Medical Emergencies or unpredictable situations
- Advanced Critical Thinking Skills
- Multitasker
- Lab result evaluation
- Palliative Care
- Chronic Disease Management
- Psychiatric evaluation
- Mental health counseling
- Medication Management
- Community mental health resources
- Individualized Treatment Planning
- Psychotherapy Techniques
Websites
Advanced Post Acute Strengths
- Oversee Region 15's DSRIP Home Based Chronic Disease Management Program as a partner with University Medical Center from 2012-present, highly involved in redesigning the outpatient delivery system to coordinate care for high-risk patients with chronic diseases and improve patient self-management and self-efficacy(s). Responsible for overseeing the reduction of UMC CHF Readmission Rate from 22% to 6.2% in 2021.
- Responsible for implementing Region 15's DSRIP Rescue Mission of El Paso and Salvation Army Shelter Nursing Program which was designed to provide primary and preventive healthcare to residents living at homeless shelters in the El Paso Area.
- Member of TMF Health Quality Institute – El Paso Community
Personal Information
Title: Psychiatric Mental Health Nurse Practitioner- Board certified- Texas and New Mexico
Extracurricular Activities
2012 Received a Train the Trainer Certificate for "The Home-Based Chronic Care Model." A unique and innovative program helps patients with chronic disease manage and improve their control over their chronic conditions. 2020 Received a Certificate for Quality Improvement Capability, Patient Safety, Leadership, Person and Family-Centered Care, Triple Aim for Populations, and Quality, Cost, and Value from the Institute of Healthcare Improvement (IHI). 2016-2022 Member- El Paso Commission for Women 2017-2022 Member - Mano y Corazon Institute of Integrative Health Education, 64 days of Behavioral Health 2022 Member: Texas Organization of Nurse Leaders (Texas Organization for Nursing Leadership) TONL
Accomplishments
Certificate in Motivational Interviewing, American Psychiatric Nurses Association
· The American Academy of Facial Esthetics (AAFE) Member- Botox, Migraine, Trigger Point, TMJ Injection Treatment Certified
· Registered Nurse, Texas & New Mexico
· Licensed Vocational Nurse, Texas & New Mexico
· Health Provider Life Support, BLS
Certification
· Psychiatric Mental Health Nurse Practitioner- Board Certified- Texas and New Mexico licensed.
· Family Nurse Practitioner, Board Certified- Texas and New Mexico licensed.
Timeline
NURSE PRACTITIONER
LEADERSHIP HEALTH
04.2021 - Current
Psychiatric & Family Nurse Practitioner
TENDER CARE HOME HEALTH & HOSPICE
02.2021 - Current
CHIEF CLINICAL OFFICER
TENDER CARE HOME HEALTH & HOSPICE
10.2015 - Current
NURSE
UNIVERSITY MEDICAL CENTER INTENSIVE CARE UNIT
08.2012 - 10.2015
PSYCHIATRIC MENTAL HEALTH NURSE PRACTITIONER - Psychiatric Practice Nurse Practitioner
LIBERTY UNIVERSITY
MSN FAMILY NURSE PRACTITIONER -
THE UNIVERSITY OF TEXAS AT EL PASO
· Psychiatric Mental Health Nurse Practitioner- Board Certified- Texas and New Mexico licensed.
· Family Nurse Practitioner, Board Certified- Texas and New Mexico licensed.
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