Norma Goodrich, APRN

Clinical Assessment & Diagnosis Medication Management Therapeutic Interventions Treatment Planning & Coordination Documentation & Compliance Patient Advocacy & Education Telehealth & Technology

• Conducted comprehensive psychiatric evaluations for patients across the lifespan, utilizing DSM-5 criteria for accurate diagnosis.
• Assessed mental status, risk factors, and psychosocial history to develop individualized treatment plans.
• Prescribe and manage psychotropic medications, monitoring for efficacy, side effects, and adherence.
• Provide thorough medication education to patients and families to promote understanding and compliance.
• Deliver evidence-based psychotherapy (CBT, DBT, supportive therapy) in individual and group settings.
• Implemented crisis intervention strategies for patients experiencing acute psychiatric episodes.
• Collaborate with interdisciplinary teams—including psychiatrists, therapists, and primary care providers—to coordinate holistic patient care.
• Develop and modify care plans based on clinical outcomes, patient feedback, and evolving needs.
• Maintain accurate and timely documentation in the electronic health record (EHR) in compliance with HIPAA and legal standards.
• Participate in quality improvement initiatives to enhance clinical outcomes and service delivery.
• Educate patients and families on mental health conditions, treatment options, and community resources.
• Advocate for patient access to appropriate services, including housing, social support, and legal aid.
• Deliver psychiatric care via telepsychiatry platforms, ensuring continuity of care for remote and underserved populations.
• Utilized EMR systems (e.g., Epic, Cerner, Athena) to document visits and manage prescriptions.
• Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
• Ordered and interpreted diagnostic tests to develop and implement treatment plans.
• Explained medications and side effects to patients, family members and caregivers and thoroughly reviewed physician-ordered tests.
• Research Rater for Mental Health Disease.
• Treat and manage over 100 patients per week.

• Preformed and provide quality wound care to skilled nursing, long term care, and rehabilitation facilities.
• Established and provide weekly assessments and implement treatment, using protocols as necessary, for respective facilities. Managed over 30 patients.
• Recommendation of clinical lab or radiologic studies to rule out infection, that may be hindering healing process.
• Main focus is improving quality of life of residents/patients by providing unparalleled care.
• Coordination with Multi-disciplinary teams to establish services that surpass clinical standards in wound healing while administering with care with efficiencies in costs and services.

• Managed over 20-30 patients per day, managed patient calls.
• Discussed care plans with patients and explained test results and proper use of medications.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
• Care for patient's in Memory Care Center with Psychiatric, Alzheimer's, Dementia and Cognitive Issues and disease.
• Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
• Utilized customized patient teaching tools to support patients.
• Teamed with physicians to provide comprehensive patient care, referrals and high-risk management strategies.
• Supervised 10 to 15 LVNs, NAs and non-clinical staff.
• Completed >1500 hours of clinical work in wound care and critical care.

• Primary Care services to clients in Home Setting, including physical examinations, health assessments, prevention, diagnosis and treatment of acute and chronic illnesses among adult patient population.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Continuously managed care for up to 10 to 30 patients. Duties included admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
• Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
• Provided complete care to home health patients, including physical assessments, medication and chronic disease management.

• Specialized in delivering health care to 3 to 6 patients in Intensive Care Unit, who are critically ill and at high risk for life-threatening health problems.
• Administered care for patients while on Life Support, receiving critical care/ Intravenous medications. Acute illness included, Respiratory Failure, Multi Organ Failure, Trauma, or Invasive Surgery.
• Managed and facilitated wound care treatments, Ostomy and Incontinence care, Pressure Ulcer prevention and Pain Management.
• Performed total patient assessment, acted on prompt changes in patients condition, reviewed labs, notified MD/NP of any abnormal or critical changes in patients condition.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Trained new nurses and nursing students in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.

• Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.

• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Implemented care plans for patient treatment after assessing physician medical regimens, 10 to 30 patient care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
• Educated family members and caregivers on patient care instructions.
• Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Implement and monitor effectiveness of interventions to support patient to regain/maintain optimal health.

• Provided complete care to home health patients, including physical assessments, medication and chronic disease management.