Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Cassandra Main

ROSSFORD,OH

Summary

Seasoned Detail Shop Manager with comprehensive experience in overseeing operations and staff. Strengths include superior organization skills, ability to implement effective process improvements, and aptitude for balancing customer needs with business objectives. Proven track record of driving efficiency while maintaining high-quality service standards.

Overview

6
6
years of professional experience

Work History

Assisstant Detail Shop Manager

Expresso Car Wash
Maumee, OH
09.2018 - 09.2024
  • Ensured that all detail shop personnel adhered to safety standards and procedures.
  • Managed inventory levels of supplies, materials, and equipment.
  • Monitored daily operations of the detail shop, including scheduling and delegating tasks to employees.
  • Provided technical assistance to employees as needed.
  • Resolved customer complaints in a timely manner.
  • Trained new hires on proper detailing techniques and use of products.
  • Maintained cleanliness of the facility by ensuring that all areas were properly cleaned and organized at all times.
  • Established quality control measures to ensure high-level workmanship.
  • Performed final inspections before vehicles are delivered to customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

State Line Christian
Temperance, MI
03-2013

Skills

  • Quality Assurance
  • Manual Dexterity
  • Training and mentoring
  • Inventory Control
  • Team Management
  • Schedule Management
  • Staff Management

Affiliations

I enjoy baking in my free time. Hoping to get into that field in the future. I enjoy the outdoors.

References

References available upon request.

Timeline

Assisstant Detail Shop Manager

Expresso Car Wash
09.2018 - 09.2024

High School Diploma -

State Line Christian

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Cassandra Main