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I’m someone who genuinely enjoys helping others and making people feel supported, especially during stressful situations. As a Barista Trainer at Starbucks, I developed strong communication, organization, and multitasking skills in a fast-paced environment. I regularly trained new team members, managed competing priorities, and ensured every customer felt heard and cared for. That experience strengthened my attention to detail, ability to stay calm under pressure, and commitment to providing respectful, compassionate service.

A dedicated and versatile professional with over 4 years of experience in the hospitality and food service industry. Proven ability to perform a wide range of tasks, including efficient cleaning and sanitation, exceptional customer service as a host, precise food preparation, and accurate cash handling. Adept at working in fast-paced environments, multitasking, and maintaining high standards of quality and safety. Known for strong communication skills, attention to detail, and ensuring a positive customer experience. Experience in various roles including cleaner, cook, and cashier, demonstrating adaptability and a strong work ethic. Responsibilities included maintaining kitchen cleanliness, preparing menu items in a fast-paced environment, and ensuring quality control. Skills in transaction processing and customer service were developed through direct interaction with customers and managing cash register operations. Proven ability to learn quickly and manage time effectively while working as part of a team.

Dependable customer service and operations professional experienced in payment processing, guest support, team training, and automotive service. Brings strong communication, accuracy, safety awareness, and teamwork to fast-paced work environments.

Shelby Overson

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Cook/cashier/host

Cashier/cook/

Cook/cashier

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High School Diploma -

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Cook/cashier/host

Cashier/cook/

Cook/cashier

High School Diploma -

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