Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra McDaniel

Hattiesburg,MS

Summary

Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving individuals. Detail-oriented administrative professional with superb people-skills and public relations experience. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

19
19
years of professional experience

Work History

Executive Assistant to the Senior Pastor

West Point Church
07.2013 - Current
  • Handle confidential and sensitive information with discretion and tact.
  • Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organize and coordinated conferences and monthly meetings.
  • Submit requests for funds to ensure individuals had what's needed to perform daily tasks.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported business and hospitality needs of members, guests and staff during conferences and events.
  • Conducted research and analyzed data to provide detailed reports on various topics.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Assisted in the coordination of logistics for catering, agendas and travel arrangements for meeting and event planning for upper management
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
  • Screened personal and business calls and directed to appropriate party.

Director of Congressional Care

West Point Church
01.2008 - Current
  • Worked closely with organizational leadership to guide operational strategy.
  • Provided corrective feedback to achieve daily and long-term goals.
  • Managed daily operations.
  • Trained new employees/volunteers on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.

Director of Admissions and Occupancy

Housing Authority Of Hattiesburg
01.2005 - 12.2007
  • Served as primary contact for coordination of application, interview and occupancy process.
  • Facilitated workshops for new Admissions.
  • Devised and implemented strategic plan with consideration to both long and short term goals for occupants
  • Guided and supported residents in development of new programs.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.

Education

Bachelor of Arts - Journalism, Broadcast

University of Southern Mississippi
Hattiesburg, MS

Skills

  • Office Administration
  • Logistics and Schedule Management
  • Proper Phone Etiquette
  • Employee Training
  • Social Media Knowledge
  • Administrative Support Specialist
  • Call Screening

Timeline

Executive Assistant to the Senior Pastor

West Point Church
07.2013 - Current

Director of Congressional Care

West Point Church
01.2008 - Current

Director of Admissions and Occupancy

Housing Authority Of Hattiesburg
01.2005 - 12.2007

Bachelor of Arts - Journalism, Broadcast

University of Southern Mississippi

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Cassandra McDaniel