Cassandra McDaris
Kansas City,KS
Summary
Experienced Leader with strong customer service skills who demonstrates expertise in conflict resolution and customer retention.
Overview
18
18
years of professional experience
Work History
Grooming Instructor
Pawsperity
04.2011 - 11.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Production Worker
AdventHealth
06.2006 - 11.2014
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Prepared meals for hospital patients and employees
- Delivered meals to patients
- Handled patient meal concerns
Grooming Salon Leader
Petco
08.2016 - 04.2024
- Worked directly with customers to help them decide what they wanted and needed for their dogs, handled customer concerns, and resolved any conflict.
- Recruited and trained staff to offer grooming services for diverse animals.
- Established a safe work environment by upholding strict safety standards and conducting regular inspections of salon equipment and facilities.
- Maintained compliance with industry regulations, including proper sanitation protocols and adherence to local licensing requirements.
Education
Bachelor Of Applied Arts - Social Welfare
University of Kansas
Lawrence, KS05.2012
Skills
- Public speaking
- Class instruction
- Expertise in subject matter
- Group and individual instruction
- Conflict resolution
- Customer service
Timeline
Grooming Salon Leader
Petco
08.2016 - 04.2024
Grooming Instructor
Pawsperity
04.2011 - 11.2024
Production Worker
AdventHealth
06.2006 - 11.2014
Bachelor Of Applied Arts - Social Welfare
University of Kansas
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