Jamie DeVaney
Vancouver,WA
Summary
Driven by a passion for animal care and grooming excellence, Significantly increased K9tofive's revenue by 39% within a year through innovative management and training programs. Strong communication skills and reliability have consistently enhanced team performance and client satisfaction. Commitment to continuous learning and curriculum development to ensure quality and being at the forefront of grooming techniques and industry standards.
Overview
13
13
years of professional experience
Work History
Grooming Instructor
Animal Behavioral College
08.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback, including providing extra resources and time to reach goals in a very strict time frame
- Followed ABC guidelines to ensure students graduated to the school's specifications.
Grooming Manager
K9tofive
09.2018 - Current
- Increased revenue 39% after one year. Stream-lined appointments and developed a bather program
- Taught multiple bathers to groom, who are now successful in their own right after developing a program for K9tofive
- Conducted regular meetings with staff to discuss progress toward goals as well as any challenges or concerns that may have arisen.
- Ensured compliance with all state regulations regarding animal care in a grooming facility, minimizing potential liability risks, and human resources by finding and paying for classes, myself
- Maintained detailed records of each pet''s grooming history, enabling personalized service tailored to individual needs and preferences.
- Continuously researched and continued education including: new grooming tools, products, and techniques to stay current in the industry and provide clients with the best possible service.
Groomer
Wilco
02.2013 - 09.2018
- Bathed dogs and cats to remove fleas, ticks and other skin parasites. trimmed nails with clippers and grinders
- Built a solid clientele that booked months in advance on a 2-6 week schedule
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions. Including grooming many dogs that were no longer welcome in other Salons
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
Groomer
Petsmart
08.2011 - 09.2013
- Cut and styled pet hair according to client specifications to prevent matting and tangling.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskies and Malamutes.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
Education
No Degree - Small Business Management
Clark College
Vancouver, WASkills
- Strong communication skills
- Public speaking
- Lesson planning
- Curriculum development
- Collaborative team player
- reliability
- consistancy
Accomplishments
Participated in National grooming competitions, certified salon safety courses through AKC, and certified in multiple continuing education courses including; skin and coat health, HR compliance, and COVID health and safety.
Timeline
Grooming Instructor
Animal Behavioral College
08.2023 - Current
Grooming Manager
K9tofive
09.2018 - Current
Groomer
Wilco
02.2013 - 09.2018
Groomer
Petsmart
08.2011 - 09.2013
No Degree - Small Business Management
Clark College