Cassandra Mollura
Hainesville,IL
Summary
Dynamic and compassionate professional with a proven track record in pet care and veterinary assistance, notably at Animal Care Hospital. Skilled in medication administration and client relationship management. I excel in creating secure environments for both pets and people, while also fostering strong connections with clients. Demonstrates integrity and professionalism, ensuring high satisfaction and care standards. Always ready to help with tasks.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant Externship
Animal Care Hospital
03.2024 - 05.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Prepared animals for surgical procedures.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Observed animals for signs of distress or illness.
- Educated clients on post-surgical care and nutrition.
Dog Sitter
Loana Kaloyanova
03.2021 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after the dog or overnight stays.
- Enhanced clients' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
- Provided exercise opportunities for the dog, taking it on daily walks or trips to local parks as requested by the client.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
- Exhibited professionalism and discretion when working with high-profile clients, respecting their privacy while providing exceptional care for their pets.
- Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
- Addressed behavioral issues effectively, using appropriate training techniques to correct unwanted behaviors in a timely manner.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave basic first-aid to injured animals before seeking medical care.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Cashier
Liparano Corporation
06.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Retail Worker Volunteer
Gaetano Viola
04.2018 - 06.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced and organized cash register by handling cash and counting change.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and neat environment for customers.
- Planted and maintained some plants outside and inside the shop.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Associate of Arts - Dentistry (Pre-Dentistry)
College of Lake County
Grayslake, IL05.2024
High School Diploma -
Grayslake Central High School
Grayslake, IL06.2021
Skills
- Schedule Management
- Written and verbal communication
- Client Relationship Management
- Medication Administration
- Honest and Trustworthy
- Laboratory procedures
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Professionalism and Courtesy
- Issue Resolution
- Pet care needs
Horseback Riding
I've always been passionate about riding horses. Started riding mainly as hunter jumper around the age of 9 (on and off) to date.
Languages
Italian
Native or Bilingual
Spanish
Limited Working
English
Full Professional
Timeline
Veterinary Assistant Externship
Animal Care Hospital
03.2024 - 05.2024
Cashier
Liparano Corporation
06.2022 - 12.2022
Dog Sitter
Loana Kaloyanova
03.2021 - Current
Retail Worker Volunteer
Gaetano Viola
04.2018 - 06.2019
Associate of Arts - Dentistry (Pre-Dentistry)
College of Lake County
High School Diploma -
Grayslake Central High School
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