Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Napolitano

Baldwinsville

Summary

Dynamic and dedicated professional with experience at Timber Banks, excelling in customer service and complaint resolution. Proven ability to maintain cleanliness and organization while ensuring accurate order entry. Committed to enhancing guest experiences through effective collaboration and attention to detail in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Waitress Trainee

Timber Banks
03.2025 - Current
  • Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery to customers.
  • Learned and applied restaurant's point-of-sale system for efficient order processing.

Cashier / Counter Person

Happy Days
07.2024 - 08.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained accurate cash drawer balances throughout shifts.
  • Collaborated with team members to enhance store operations and customer experiences.

Education

High School Diploma -

C.W Baker High School
Baldwinsville, NY
06-2026

Skills

  • Maintaining cleanliness
  • Skilled in formal dining setup
  • Accurate order entry
  • Complaint resolution

Timeline

Waitress Trainee

Timber Banks
03.2025 - Current

Cashier / Counter Person

Happy Days
07.2024 - 08.2024

High School Diploma -

C.W Baker High School

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